▷ [Urgent Search] Senior Product Manager - Customer Experience
3 weeks ago
Job Description About ZAGENO ZAGENO provides the largest online marketplace for life science lab supplies, acting as a comprehensive hub for scientists, lab managers, and procurement leaders. Our platform streamlines the procurement process, enabling users to compare products, identify alternatives, monitor deliveries, and communicate order statuses in real-time. This efficiency accelerates innovation by freeing up valuable time. Through advanced AI, ZAGENO bolsters supply chain resilience and delivers a superior customer experience. Our seamless integration with existing systems boosts productivity, making the online purchase of research materials convenient, efficient, and reliable. We are dedicated to innovation, excellence, and cultivating a supportive and dynamic work environment. About the Role We are seeking a Senior Product Manager Scientist Experience to shape the core experience for researchers and scientists using ZAGENO. You will own the end-to-end scientist journey, from search and product discovery to lab supply shopping and checkout. This role demands a user-obsessed, data-driven product leader who can translate complex research needs into intuitive, AI-powered experiences. You will work at the intersection of marketplaces, personalization, and AI to ensure ZAGENO delivers a seamless, intelligent, and motivating platform for scientists worldwide. Key Responsibilities - Define and own the vision and roadmap for scientist experience across search, discovery, merchandising, and checkout. - Leverage AI/ML to power personalized recommendations, smarter discovery, and intuitive navigation. - Build a deep understanding of scientist personastheir workflows, motivations, and pain pointsand translate insights into product solutions. - Partner with Design, Engineering, and Data Science to ship engaging, scalable, and user-friendly features. - Define and track experience metrics (engagement, conversion, satisfaction, retention) to guide prioritization. - Collaborate with Commercial and Operations teams to ensure experiences align with business growth objectives. About You - 58 years of product management experience, with strong exposure to marketplaces, search/discovery, or ecommerce platforms. - Proven track record of building user-centric products with measurable impact. - Experience with AI/ML-powered personalization or recommendation systems. - Strong analytical skills and comfort with data, experimentation, and A/B testing. - Exceptional communication and cross-functional leadership skills. - High bias for action, ability to prioritize in fast-paced environments. Why Join ZAGENO - Own and scale the experience for one of the most important user groups in the Pharma & Biotech sector. - Work on cutting-edge AI-driven experiences that impact real-world research. - Competitive salary, benefits, flexible PTO, and professional growth opportunities.
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Bengaluru, India Docent (now Get Well) Full timeJob Description Title: Senior Product Manager - AI Reporting to: Senior Director, Product Management Location: Bengaluru (Bangalore) Opportunity: Get Well is seeking a highly skilled Senior Product Manager - AI to define and drive the next generation of healthcare AI products. In this role, you will leverage deep expertise in healthcare data standards (HL7,...
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(Urgent Search) Search Engineer
2 weeks ago
India YourTribe Full timeResponsibilities ∙Design & implement search solutions: Architect and develop advanced search features using OpenSearch/Elasticsearch, including custom analysers, tokenisers, and scoring algorithms. ∙Index & template management: Create and maintain index templates, mappings, and lifecycle policies to ensure data integrity, performance, and scalability....
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▷ Urgent Search: Customer Experience Associate
3 weeks ago
Bengaluru, India Scoutit Full timeJob Description Hiring Customer Experience Associates to engage with customers, assess their needs, and deliver tailored solutions while growing your expertise in a supportive environment. Salary: INR 5,00,000 - 6,00,000 / year Responsibilities - Performs business support or technical work, using data organizing and coordination skills. - Performs tasks...
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Bengaluru, India Schneider Electric Full timeJob Description Job Title: Principal, Customer Experience Global Search Solution Manager Location - Bangalore Overall Experience - 10-13 yrs 8+ years in digital application management, customer experience platforms, or enterprise search technologies, with at least 3 years in a leadership or strategic role. Responsibilities - What will you do Take the Lead...
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▷ (Urgent Search) Senior Product Manager
3 days ago
Noida, India Microsoft Full timeJob Description Are you passionate about cloud technologies, and want to build the next generation technology which helps manage clouds If so, special clouds team is looking for a product leader who is obsessed with driving a modern engineering system that focuses on industry leading practices and tools to provide autonomous cloud operations. Office 365 is...
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Urgent Search! Senior Product Engineer
4 weeks ago
Bengaluru, India SentiSum Full timeAt SentiSum, we’re building the AI-native Voice Of Customer platform, helping top consumer brands understand why customers churn and what to do about it. We turn noisy support tickets, reviews, chats, and surveys into clear retention signals. As a Senior Backend Product Engineer , you’ll play a pivotal role in scaling the systems behind that...
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Senior Product Manager
5 days ago
Bengaluru, India Lenskart.com Full timeJob Description Company Description Our mission is to build AI First, tech-enabled solutions that improve access to affordable and quality eyewear for everyone, globally. We started as an online business in India in 2010 and opened our first retail store in New Delhi in 2013. Since then, we have grown through both online and offline channels, establishing a...
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Senior Product Manager
2 days ago
Bengaluru, India Cloudera Full timeJob Description Business Area: Product Mgmt. Seniority Level: Mid-Senior level Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless...
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Urgent Search: Senior Product Manager
7 days ago
Bengaluru, India Truemeds Full timeJob Description About the Role We are looking for a strategic and customer-obsessed Senior Product Manager to lead the Post Order Customer Experience charter. In this role, you will be responsible for ensuring a seamless, transparent, and delightful experience for customers after they place an order from confirmation to delivery and post-delivery support....
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Senior Product Manager
4 weeks ago
Bengaluru, India LeadSquared Full timeJob Description Job Description : Role We are looking for an ambitious and energetic product professional. The role involves, all aspects of product development, right from understanding the customer pain points to creating wireframes and writing feature specs, to prioritizing development work and taking care of the quality of releases. Working with Service...
