▷ [Urgent Search] Senior Product Manager - Customer Experience
13 hours ago
Job Description About ZAGENO ZAGENO provides the largest online marketplace for life science lab supplies, acting as a comprehensive hub for scientists, lab managers, and procurement leaders. Our platform streamlines the procurement process, enabling users to compare products, identify alternatives, monitor deliveries, and communicate order statuses in real-time. This efficiency accelerates innovation by freeing up valuable time. Through advanced AI, ZAGENO bolsters supply chain resilience and delivers a superior customer experience. Our seamless integration with existing systems boosts productivity, making the online purchase of research materials convenient, efficient, and reliable. We are dedicated to innovation, excellence, and cultivating a supportive and dynamic work environment. About the Role We are seeking a Senior Product Manager Scientist Experience to shape the core experience for researchers and scientists using ZAGENO. You will own the end-to-end scientist journey, from search and product discovery to lab supply shopping and checkout. This role demands a user-obsessed, data-driven product leader who can translate complex research needs into intuitive, AI-powered experiences. You will work at the intersection of marketplaces, personalization, and AI to ensure ZAGENO delivers a seamless, intelligent, and motivating platform for scientists worldwide. Key Responsibilities - Define and own the vision and roadmap for scientist experience across search, discovery, merchandising, and checkout. - Leverage AI/ML to power personalized recommendations, smarter discovery, and intuitive navigation. - Build a deep understanding of scientist personastheir workflows, motivations, and pain pointsand translate insights into product solutions. - Partner with Design, Engineering, and Data Science to ship engaging, scalable, and user-friendly features. - Define and track experience metrics (engagement, conversion, satisfaction, retention) to guide prioritization. - Collaborate with Commercial and Operations teams to ensure experiences align with business growth objectives. About You - 58 years of product management experience, with strong exposure to marketplaces, search/discovery, or ecommerce platforms. - Proven track record of building user-centric products with measurable impact. - Experience with AI/ML-powered personalization or recommendation systems. - Strong analytical skills and comfort with data, experimentation, and A/B testing. - Exceptional communication and cross-functional leadership skills. - High bias for action, ability to prioritize in fast-paced environments. Why Join ZAGENO - Own and scale the experience for one of the most important user groups in the Pharma & Biotech sector. - Work on cutting-edge AI-driven experiences that impact real-world research. - Competitive salary, benefits, flexible PTO, and professional growth opportunities.
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▷ [Urgent] Senior Product Manager
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Urgent Search! Senior Product Engineer
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India Tandem Search Full timeTandem Search is a boutique executive search firm with a strong track record supporting top-tier strategy consulting firms, financial institutions, and corporates across APAC and the Middle East. We are now looking for a high-calibre Research Associate to join our global team and support Partner- and C-suite-level searches.The RoleAs a Research Associate,...
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India Tandem Search Full timeTandem Search is a boutique executive search firm with a strong track record supporting top-tier strategy consulting firms, financial institutions, and corporates across APAC and the Middle East. We are now looking for a high-calibre Research Associate to join our global team and support Partner- and C-suite-level searches. The Role As a Research...
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Urgent Search! Senior Product Designer
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