Service Engineer
2 days ago
Providing technical and customer service support for a Diagnostic Solution product Assisting users with product issues and concerns and communicating steps to resolve problems Identifying and analyzing problems with software and hardware including failures bugs and system issues Work on cases tickets according to established departmental practices Document all interactions following standard operating procedures You also conduct customer research testing and product discovery to understand the needs behind your customers requests Responsibilities Provide technical support to customers via phone email and web tickets Deliver prompt high-quality service resolving issues quickly or escalating when needed Research analyse and document solutions for problems related to Microsoft Healthcare products and supporting technologies Establish processes policies and procedures create technical documentation for newsletters knowledge bases and manuals Demonstrate strong HL7 interface and system integration troubleshooting skills Resolve critical customer issues by analysing application exceptions Identify and assess events during system outages using platform and network expertise Apply SQL skills to troubleshoot complex queries Work closely with technical teams and customer IT staff as required Be available for 24x7 rotational shift assignments with On-Call Duties Qualifications A bachelor s degree in computer science Engineering combined with a minimum of 3 years of relevant experience supporting software products on a global scale Experience supporting healthcare software products is preferred Deep understanding of US Canada and Latin America markets customers is a must Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances If you need assistance and or a reasonable accommodation due to a disability during the application or the recruiting process please send a request via the
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Service Engineer
3 days ago
Bangalore, Karnataka, India Microsoft Full timeCome join a team that values collaboration innovation and customer success At Microsoft we empower healthcare organizations through cutting-edge speech recognition and AI solutions As a Support Engineer you will play a pivotal role in delivering exceptional technical support and ensuring seamless experiences for our customers In this role you will diagnose...
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Service Engineer
5 days ago
bangalore, India EV Planet Full timeCompany Description At EV Planet, we curate the best products in the electric vehicle (EV) world to facilitate easy adoption for our clients. Our service infrastructure and team set benchmarks for others to follow. We are committed to delivering top-quality service and support to ensure the best experience for our customers. Role Description This is a...
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Service Engineer
5 days ago
bangalore, India EV Planet Full timeCompany Description At EV Planet, we curate the best products in the electric vehicle (EV) world to facilitate easy adoption for our clients. Our service infrastructure and team set benchmarks for others to follow. We are committed to delivering top-quality service and support to ensure the best experience for our customers. Role Description This is a...
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Technical Services Engineer
3 weeks ago
Bangalore, Karnataka, India Altisource Full timeCompany Description Altisource Portfolio Solutions S A NASDAQ ASPS is an integrated service provider and marketplace for the real estate and mortgage industries Combining operational excellence with a suite of innovative products and technologies Altisource helps solve the demands of the ever-changing market Additional information is available at altisource...
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Senior Manager
3 weeks ago
Bangalore, Karnataka, India EXL Service Full timeJob Title Senior AI ML Developer Location Noida Bengaluru Experience 8-14 years Job Summary We are seeking a seasoned Senior AI ML Developer with 8-14 years of experience to design fine-tune and deploy cutting-edge ML and GenAI models focusing on OCR Image-to-Text and prompt engineering The ideal candidate will have hands-on expertise in data annotation...
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Senior Software Engineer
3 days ago
Bangalore, Karnataka, India Corporation Service Company Full timeJob Category Application Development and Support Senior Software Engineer Location Bangalore Mumbai Chennai Department Technology Vacancy Type Permanent Job Shift 12PM IST - 9PM IST Mode Hybrid Experience Range 5 years CSC is seeking a talented and motivated NET Developer to join the Application Development Team within our Funds business unit This valued...
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Service Desk Engineer
2 weeks ago
Bangalore, Karnataka, India Betsol Full timeCompany Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open-source backup and recovery...
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Service Engineer
2 weeks ago
bangalore, India Futures And Careers Full timeJob Summary:We are seeking a highly experienced and technically skilled Service Engineer to manage the installation, commissioning, troubleshooting, and maintenance of special purpose packaging machines. The ideal candidate should have a deep understanding of electromechanical systems, PLCs, pneumatic/hydraulic circuits, and HMI interfaces commonly used in...
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It Service Desk Engineer 1
3 weeks ago
Bangalore, Karnataka, India Dotdash Meredith Full timeJob Title IT Service Desk Engineer 1 About People Inc People Inc formerly Dotdash Meredith is the largest digital and print publisher in America More than 175 million people trust us each month to help them find inspiration make decisions and take action People Inc s more than 40 iconic brands include PEOPLE Food Wine Travel Leisure Better Homes Gardens...
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Service Engineer
1 week ago
bangalore, India Futures And Careers Full timeJob Summary: We are seeking a highly experienced and technically skilled Service Engineer to manage the installation, commissioning, troubleshooting, and maintenance of special purpose packaging machines . The ideal candidate should have a deep understanding of electromechanical systems, PLCs, pneumatic/hydraulic circuits, and HMI interfaces commonly used in...
