International Bpo

3 weeks ago

Bengaluru, Karnataka, India Freelancer Sujith Keshav Reddy Full time
Job Description

Description

We are seeking an enthusiastic International BPO Executive to join our team in India. This role involves providing exceptional customer service to our international clients, resolving their queries, and ensuring a high level of satisfaction.

Responsibilities

- Handle customer inquiries and provide support via phone, email, or chat.
- Resolve customer issues and complaints in a timely and effective manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- Follow company policies and procedures to ensure compliance and customer satisfaction.

Skills and Qualifications

- Excellent communication skills in English (verbal and written).
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Proficiency in using computers and various software applications.
- Strong problem-solving skills and attention to detail.
- Willingness to work in night shifts and flexible schedules.

Spotlight

- Office cab/shuttle, Free meal

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