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Job Description

About the company:

Tyfone, a global leader in the SaaS Digital Banking, Youth Banking, and Digital Payments sectors, is redefining how the world engages with digital finance and payments. Our digital solutions empower individuals, families, and businesses to simplify and make it easier to manage their financial lives, achieve their financial goals, and improve their financial health. Our solutions power digital services for banks and credit unions across the U.S.

Tyfone is a leader in the digital banking sector, offering a range of solutions including nFinia Retail Digital Banking, nFinia Business Digital Banking, and Harmoney Management Console. We also provide payment solutions such as FedNow Instant Payment Xchange (IPX), Skip-A-Pay, and Quick Pay. Over 100 customers trust Tyfone's solutions, which are supported by over 200 integrations and over 140 patents. Tyfone has been recognized as a Best Place to Work in Fintech by American Banker and has received multiple awards for its solutions. The company operates with a lean-team model for external engagements to manage costs, increase selling time, and accelerate pipeline velocity. Tyfone values collaborative execution as the path to market leadership.

We are an equal-opportunity employer, and we encourage candidates from diverse backgrounds to apply.

Overview:

A Tyfone Product Analyst will be working on cutting edge digital banking and Fintech products. (S)He will work on a fintech product that is currently used by more than a million users and moves more than a billion dollars every month. The Product Analyst will work across the entire product lifecycle starting from market research and product definition to user experience, documentation, and delivery definition. (S)He will work with outstanding engineering and design teams to develop world-class products.

Key Responsibilities (Including but not limited to) -

The responsibilities of a Tyfone Product Analyst include, (but not limited to) the following:

- Carry out market research to establish competitive landscape and market definition and engage with customers, vendors, analysts, and other players in the fintech ecosystem for the same.
- Research potential product features, in terms of usage, best practices, relevant regulations, and fraud potential.
- Support decision-making with data: Build dashboards, create reports, and provide actionable recommendations to help product managers make informed decisions.
- Analyze product performance and user behavior: Gather and interpret data from various sources to uncover insights about how users interact with our products and identify areas for Improvement.
- Assist in product experimentation: Design, execute, and analyze A/B tests and other experiments to validate hypotheses and guide product improvements.
- Participate in product planning, backlog grooming, and roadmap definition.
- Help manage the product lifecycle from market/customer requirements to tactical activities leading to delivery.
- Drive product development across development teams (primarily Customer Support / Sales Development/Engineering and Quality Assurance) through requirements clarifications and finalization, scope definition and coordination between teams.
- Devise go-to market assets: Define, plan and automate creation of market-facing product collaterals that will be consumed by end users as well as financial institutions.
- Coordinate and build strong working relations with various internal stakeholders, including Executive Management team, Engineering, Sales, Marketing, Quality Assurance to drive outcomes.
- Optimize workflows and tools: Help refine internal processes and tools, ensuring product managers have the best resources to perform efficiently and effectively.

Requirements:

Essential Skills

- Ability to use AI-driven tools, workflows, and frameworks to build rapid prototypes, test concepts, communicate requirements, create documentation, and optimize processes is an essential skill. A body of work in this regard would definitely be a plus. An understanding of the banking ecosystem in the US.

Education Requirements

- Bachelor's degree in computer science, engineering or related fields; Business master's degree preferred.

Soft skills

- Insatiable curiosity.
- High agency to get things done.
- Energy to solve problems exploring multiple angles.
- Disdain for the status quo.
- Communication skills to listen more than speak. And speak with purpose and clarity.