(15h Left) Technical Success Manager
2 days ago
Job Description Key Responsibilities: - Drive customer success by focusing on accelerating adoption, achieving value realization, and strengthening customer loyalty. - Partner with customers to develop rollout and adoption plans that ensure smooth onboarding and successful implementation of the JFrog Platform. - Collaborate with Sales to align customer strategies, support renewals, and identify expansion opportunities through customer use case analysis. - Lead customer projects, ensuring timely delivery in coordination with Solution Engineering and Professional Services teams. - Monitor customer health metrics and satisfaction levels (NPS/CSAT), proactively addressing issues to maintain a high level of engagement. - Act as a Platform Health Expert, ensuring customers follow best practices and maintain optimal platform performance. - Provide technical and strategic guidance to customers through effective presentations, workshops, and regular engagement sessions. - Serve as the first point of escalation for technical or operational challenges faced by customers. - Develop a deep understanding of the JFrog Platform, including its value proposition, reporting capabilities, and product roadmap. - Promote operational excellence by ensuring customers achieve their desired outcomes using JFrog's end-to-end DevOps solutions.
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Customer Success Manager
3 weeks ago
Bengaluru, India ColorTokens Inc. Full timeAbout ColorTokens At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens XshieldTM platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to...
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[15h Left] Customer Success Manager
3 weeks ago
Bengaluru, India Zoko Full timeAbout Zoko Zoko helps D2C brands grow faster using WhatsApp as a channel for sales, marketing, and customer support - all from a single dashboard. We’re not just building tools; we’re helping brands build stronger customer relationships. From automations to live chat to campaign management, our product is deeply integrated into the workflows of some of...
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▷ 15h Left! Product Manager
7 days ago
Bengaluru, India Tricog Health Full timeJob Description Introduction At Tricog, we are seeking a Product Manager to act as a crucial bridge between our commercial and engineering teams. As our organization grows, the complexity of communication between those who sell our products and those who build them increases. The Product Manager creates an effective abstraction between these groups, ensuring...
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(15h Left) Customer Success Manager
2 days ago
Bengaluru, India AIM Full timeJob Description Overview: The Customer Success Manager is responsible for driving revenue growth by identifying new business opportunities, building and nurturing strong client relationships, and expanding the company's market presence. This role requires a strategic thinker with exceptional communication, negotiation, and interpersonal skills, capable of...
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Technical Success Manager
1 week ago
Bengaluru, India Chargebee Full timeAt Chargebee, we power the subscription revenue engines of some of the world’s fastest-growing SaaS and digital businesses. Once customers go live, they want more than just a working product - they want confidence, speed, and a partner who helps them scale. That’s where you come in. As a Technical Success Manager (TSM), you’ll be the trusted advisor...
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Technical Success Manager
1 week ago
Bengaluru, India Chargebee Full timeAt Chargebee, we power the subscription revenue engines of some of the world’s fastest-growing SaaS and digital businesses. Once customers go live, they want more than just a working product - they want confidence, speed, and a partner who helps them scale. That’s where you come in. As a Technical Success Manager (TSM), you’ll be the trusted advisor...
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Technical Success Manager
1 week ago
Bengaluru, India Chargebee Full timeAt Chargebee, we power the subscription revenue engines of some of the world’s fastest-growing SaaS and digital businesses. Once customers go live, they want more than just a working product - they want confidence, speed, and a partner who helps them scale. That’s where you come in. As a Technical Success Manager (TSM) , you’ll be the trusted advisor...
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Technical Success Manager
7 days ago
Bengaluru, India Chargebee Full timeAt Chargebee, we power the subscription revenue engines of some of the world’s fastest-growing SaaS and digital businesses. Once customers go live, they want more than just a working product - they want confidence, speed, and a partner who helps them scale. That’s where you come in. As a Technical Success Manager (TSM) , you’ll be the trusted advisor...
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Technical Success Manager
2 weeks ago
Bengaluru, India Chargebee Full timeAt Chargebee, we power the subscription revenue engines of some of the world’s fastest-growing SaaS and digital businesses. Once customers go live, they want more than just a working product - they want confidence, speed, and a partner who helps them scale. That’s where you come in. As a Technical Success Manager (TSM) , you’ll be the trusted advisor...
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Technical Success Manager
1 week ago
Bengaluru, India Chargebee Full timeAt Chargebee, we power the subscription revenue engines of some of the world’s fastest-growing SaaS and digital businesses. Once customers go live, they want more than just a working product - they want confidence, speed, and a partner who helps them scale. That’s where you come in. As a Technical Success Manager (TSM), you’ll be the trusted advisor...
