Employee Experience Manager

About the Role We are seeking a passionate Employee Experience Specialist to lead and shape the end-to-end employee journey, fostering a positive, engaging, and inclusive workplace culture. You will own initiatives that enhance employee engagement, wellbeing, and retention—from recruitment through onboarding, development, and beyond. This strategic, people-centric role is essential in creating a world-class employee experience that drives motivation, productivity, and loyalty. Key Responsibilities Employee Journey Strategy & Design - Map and continuously improve the entire employee lifecycle, identifying key moments that matter (Candidate, Onboarding, Development, Retention, Exit). - Design and implement programs, policies, and initiatives that provide a seamless, positive experience at each stage. - Partner across HR, leadership, and internal teams to align initiatives with company goals and culture. Culture & Engagement - Act as a custodian of company culture, ensuring core values are embodied across the organization. - Develop and manage employee engagement strategies, including pulse surveys, annual engagement surveys, and action planning. - Foster community and belonging through recognition programs, internal communications, and cultural events. Onboarding & Integration - Own and evolve onboarding programs to ensure new hires receive a warm, effective introduction that sets them up for success. - Collaborate with hiring managers to create personalized onboarding experiences and mentorship/buddy systems. Feedback & Voice of the Employee - Create and manage multiple channels for employee feedback, such as surveys, focus groups, stay interviews, and exit interviews. - Analyze qualitative and quantitative data to identify trends, insights, and opportunities for improvement. - Present actionable recommendations to leadership for continuous enhancement of the employee experience. Workplace Experience & Wellbeing - Curate in-office or remote/hybrid workplace experiences that promote productivity, collaboration, and employee wellbeing. - Champion wellness initiatives addressing mental, physical, and financial health needs. Recognition & Retention - Design meaningful, inclusive employee recognition programs aligned with company values. - Analyze retention data to inform strategies that improve employee retention and reduce turnover. Internal Communications & Employer Branding - Partner with Marketing and HR to ensure clear, engaging internal communications. - Support employer branding efforts to attract and retain top talent. Change Management & Continuous Improvement - Lead change management initiatives to drive culture transformation and continuous workplace improvements. - Collaborate with Learning & Development to align training and development programs with evolving employee needs and company culture. Qualifications & Experience Required: - Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, or a related field. - 15+ years of experience in HR, employee engagement, organizational development, or related roles. - Proven ability to design and implement employee experience programs such as onboarding, engagement, and recognition. - Strong understanding of the employee lifecycle and experience management best practices. - Proficiency with HRIS systems, engagement survey platforms and data analysis tools. - Excellent interpersonal, communication, and facilitation skills. - Analytical mindset with ability to interpret data and present actionable insights. - Ability to influence stakeholders and collaborate across teams effectively. Preferred: - Experience with change management, culture transformation, and DEI initiatives. - Background in employer branding and internal communications. - Experience in high-growth tech or creative environments. - Certifications in Change Management, Project Management (PMP/Agile), or Coaching. - Experience managing or mentoring junior team members.