Centre Manager Cum Counsellor

5 days ago

Barasat WB IN Lakmé Academy, Barasat, Kolkata Full time

Job Title Centre Manager cum Counsellor Location Lakme Academy - Barasat Type Full-Time On-site About the Role Lakme Academy Barasat is seeking a dynamic and result-driven Centre Manager cum Counsellor to oversee daily operations drive admissions and ensure the smooth functioning of the academy The ideal candidate will be responsible for managing the overall performance of the center including admissions counselling faculty coordination student satisfaction and revenue achievement while upholding the Lakme brand s excellence in beauty education Key Responsibilities 1 Counselling Admissions Handle walk-in telephonic and online enquiries with professionalism and empathy Counsel prospective students and parents about Lakme Academy s courses career opportunities and placements Convert enquiries into admissions by explaining program details benefits and growth prospects Achieve monthly admission and revenue targets Maintain accurate lead follow-up and conversion reports in CRM systems 2 Centre Management Oversee the day-to-day operations of the academy and ensure all departments function efficiently Monitor student attendance class schedules and academic progress Coordinate with faculty members to maintain training quality and timely syllabus completion Handle escalations feedback and grievances from students and parents Ensure adherence to brand standards visual presentation and grooming guidelines across the center 3 Team Leadership Coordination Supervise and motivate the front office telecounselling and marketing teams Conduct weekly review meetings to track lead flow admissions and targets Coordinate with the marketing team for on-ground and digital promotional activities Liaise with the head office for academic marketing and operational support 4 Financial Administrative Responsibilities Manage fee collections daily cash reconciliation and expense tracking Maintain admission records student databases and MIS reports Support the management in business development and local outreach strategies Requirements Qualification Graduate or Post-Graduate preferably in Business Marketing or Education Experience Minimum 2-5 years in counselling centre management or education sales experience in the beauty vocational training sector preferred Skills Required Excellent communication and interpersonal skills English Hindi Bengali Strong leadership problem-solving and organizational skills Proven ability to achieve targets and manage teams Good computer knowledge MS Office Google Sheets CRM tools Well-groomed and confident personality reflecting the Lakme brand ethos Job Types Full-time Permanent Benefits Cell phone reimbursement Leave encashment Ability to commute relocate Barasat West Bengal Reliably commute or planning to relocate before starting work Preferred Application Question s What is your salary expectation Work Location In person

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