After Sales Specialist

3 weeks ago

Mumbai Maharashtra, India Procter & Gamble Full time

Job Location MUMBAI GENERAL OFFICECurrently Braun after sales in India is managed by a Full-Service Distributor and a network of service centres which help take care of services like 1 In-warranty and Out-warranty information 2 Repair and Replacement services The after sales specialist will be end to end responsible for running this system from complaint clarification received to redressal ensuring timely closure Also management of spare parts ordering inventory holding working closely with service partners like courier services distributors service centres agencies etc will be part of scope The individual will also be responsible for publishing weekly tracker for status check and escalation QualificationCandidates must have a graduate degree with minimum 5 years of experience preferably in after sales in electronics appliances industryYOUR TEAMYou will report directly to the India Braun Outcome Leader working closely with the Braun After Sales Service distributor complaint registration agency other service providers like courier partners service centres and their extended teams HOW SUCCESS LOOKS LIKE Process Implementation Successfully implement the monthly drumbeat of After Sales Coordinate and be the central SPOC for end to end After sales service providers Distributors agencies service centres Continuous Learning Demonstrate agility in learning and acquiring new skills to adapt to evolving landscapes RESPONSIBILITIES OF THE ROLE Communication and Coordination Collaborate with After sales service providers Execution Excellence Ensure timely closure of all complaints and queries Monthly Reporting Weekly reporting of status along with RCA and help needed to fix Escalation Management Assess and escalate critical findings or issues to senior leadership as needed Job QualificationsROLE REQUIREMENTS Collaboration and Leadership Ability to work effectively in a matrixed team-oriented environment demonstrating leadership and collaborative skills Interpersonal Skills Strong interpersonal skills with the ability to problem solve lead and influence Communication Skills Intermediate verbal and written communication skills in English ABOUT USWe produce globally recognized brands and we grow the best business leaders in the industry With a portfolio of trusted brands as diverse as ours it is paramount our leaders are able to lead with courage the vast array of brands categories and functions We serve consumers around the world with one of the strongest portfolios of trusted quality leadership brands including Alwaysxc2xae Arielxc2xae Gillettexc2xae Head Shouldersxc2xae Herbal Essencesxc2xae Oral-Bxc2xae Pampersxc2xae Pantenexc2xae Tampaxxc2xae and more Our community includes operations in approximately 70 countries worldwide Visit to know more We are an equal opportunity employer and value diversity at our company We do not discriminate against individuals on the basis of race color gender age national origin religion sexual orientation gender identity or expression marital status citizenship disability HIV AIDS status or any other legally protected factor Job Schedule Full timeJob Number R000132780Job Segmentation Experienced Professionals Job Segmentation

  • Sales And Marketing Specialist

    4 days ago

    Mumbai, Maharashtra, India Andromeda Sales & Distribution Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Sales and Marketing Specialist located in Mumbai. The Sales and Marketing Specialist will be responsible for developing and implementing marketing strategies to drive company growth. Day-to-day tasks include managing customer service relations,...

  • Sales And Marketing Specialist

    1 week ago

    Mumbai, Maharashtra, India Andromeda Sales & Distribution Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Sales and Marketing Specialist based in Mumbai. The Sales and Marketing Specialist will be responsible for managing sales activities, developing and executing sales strategies, providing customer service, and conducting training sessions for the sales...

  • Sales And Marketing Specialist

    6 days ago

    Mumbai, Maharashtra, India val&co Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionV.Amratlal & Co. is an ISO certified dealer and stockist of Iron, Steel, Pipe, and Cement. We are authorized dealers of Tata Steel and SAIL (Steel Authority of India Limited) with over 75 years of experience spanning three generations. Our company handles bulk project orders and serves a clientele of industry pioneers. At V.Amratlal & Co.,...

  • After Sales Assistant Real Estate

    2 weeks ago

    Panchpakhadi, Thane, Maharashtra, India Lakhani Builders Full time

    **Job Summary**: We are looking for a dynamic and customer-focused **After Sales CRM Executive** to ensure exceptional post-sales support and enhance customer satisfaction. You will be responsible for managing customer relationships, addressing queries, and ensuring seamless communication between customers and internal departments. **Job Title**: After...

  • Trainee-support After Sales

    1 week ago

    Bavdhan, Pune, Maharashtra, India Hypro Group Full time

    **Trainee-Support After Sales**: **Functional Area**:Support After Sales **Job Type**:Full Time **Job Location**:Bavdhan (Pune) **Job Profile**:Engineer **Experience**:0-2 years **Qualification**:B.E(Mech) **Relevant Field**:EPC (Project based) company in Process Field **Date**:2-6-2025 **Role**: Support after Sales &...

  • After - Sales Service (Mechanical / Electrical)

    5 days ago

    Pune, Maharashtra, India The Technical Consultant House Full time

    After - sales Service (Mechanical / Electrical) 500- 1000USD The office is located in Pune, while the current project site is in Bangalore. **Office location**:Pune City, Maharashtra After - sales Service (Mechanical / Electrical) **Job description**: 1. Remotely analyze and guide the on - site handling of difficult faults according to on - site...

  • After-Sales Support Engineer

    2 days ago

    Mumbai, Maharashtra, India DDE Bioengineering Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role:After-Sales Support Engineer (Mumbai)Education Qualification: in Mechanical/Chemical/BiotechnologyYears of Experience:2 to 4 yearsTravel Requirement:Yes, extensivelyAccountable and Responsible for :Registering Sales of process-critical, frequently-consumed and apparently neglected Consumables and Spares of Key customers who are already using DDE's...

  • Customer Service Executive

    1 week ago

    Mumbai, India VnU services Full time

    Opening with a Insulation industry. **Position: Customer Service Executive** **Location: Mumbai (Chandivali)** **Experience -5 years** **Qualification -Graduate** **CTC - 6 LPA** **Company Role.** To manage order entry on timely manner with complete accuracy as order entry is the initiating activity for the complete supply chain process. Initiates and...

  • Sales Specialist

    1 week ago

    Mumbai, Maharashtra, India GJS Publishing Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionGJS Publishing Pvt. Ltd. is a healthcare media company offering comprehensive solutions to the healthcare market. We provide reference data, decision support solutions, news, and education to various communities of physicians, general practitioners, super specialists, and patient education materials. Our company excels in effectively...

  • Sales Specialist

    6 days ago

    Mumbai, Maharashtra, India AngoMart Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Sales Specialist located in Mumbai. The Sales Specialist will be responsible for managing the sales process from start to finish. This includes identifying client needs, offering product or service solutions, maintaining customer relationships, and...