Application Developer

2 weeks ago

Bengaluru, India UST Full time

Application Developer (Jira / Atlassian Tools) Location: Bengaluru Employment Type: Full-time Experience Level: 4-5 years About the Role We are seeking an experienced Application Developer with strong expertise in Atlassian tools, particularly Jira Software, Jira Service Management, Confluence, and Bitbucket. In this role, you will design, customize, and optimize Jira workflows, automation, and integrations to support our Agile and IT Service Management (ITSM) processes. Key Responsibilities - Administer and maintain Jira Software, Jira Service Management, Confluence, and Bitbucket. - Create and manage projects, workflows, issue types, custom fields, screens, permissions, and notification schemes. - Build dashboards, reports, and SLA metrics for management and operational teams. - Support Agile (Scrum/Kanban) and ITSM (Incident, Problem, Change) processes. - Provide end-user support, training, and documentation. - Use Groovy scripting with ScriptRunner to create custom validators, listeners, and post functions. - Develop and manage REST API integrations with third-party tools. - Perform Jira/Confluence upgrades, plugin compatibility checks, and migrations (Server → Data Center / Cloud). Required Skills & Qualifications - 4-5 years of experience as a Jira Administrator, Atlassian Engineer, or Jira Developer. - Hands-on experience with ScriptRunner, Groovy scripting, and Jira REST APIs. - Strong understanding of Jira workflows, permissions, and automation rules. - Experience in Jira upgrades, migrations, and plugin management. - Familiarity with Agile methodologies and ITSM frameworks (ITIL preferred). - Excellent problem-solving and communication skills. Preferred Skills - Experience with Bitbucket, Bamboo, or other Atlassian tools. - Knowledge of SQL and Linux-based environments. - Experience with Atlassian Cloud administration. - Atlassian certifications (ACP-120, ACP-620, etc.) are a plus.

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