Customer Service Executive

3 weeks ago

Gurugram Gurugram India Policybazaar.com Full time

Job Description Customer Support Executive- Tamil/ Telugu/Kannada Office Location: Gurugram, Haryana ( On-site working) Contact Person: HR Nilaya, or share your resume with 8826601004 & [Confidential Information]. Interview Mode - Face to Face only (No Virtual rounds) Working days- 6 days working with a roster off Languages Preferred -Tamil/ Telugu/Kannada/ English & Hindi Salary- 2.5 - 4 LPA Job description PolicyBazaar is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction. Key Responsibilities: - Handle inbound and outbound calls to address customer queries and concerns. - Provide accurate information regarding insurance policies, premium calculations, and policy status. - Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up. - Maintain customer records by updating information in the CRM system. - Ensure customer satisfaction through professional communication and problem-solving. - Meet daily, weekly, and monthly targets set by the team lead. Required Skills: - Excellent communication skills (verbal and written). - Ability to handle customer queries efficiently and politely. - Basic computer knowledge and proficiency in MS Office and email. - Patience and empathy to manage difficult or irate customers. - Prior experience in a call center or customer support role is a plus. - Freshers and experienced both can apply. - Minimum education: Graduate. - Salary package 3 LPA to 4 LPA. What do we offer - Amazing work culture. - Complete the Day shift. - 6 Day working - 1 Roster off - Unlimited Incentives - Good opportunity for career progression. - GMC- Group medical coverage - Gratuity is paid as per applicable law, which is over and ISMS Responsibilities: -Be aware and comply with the ISMS Policy, procedures, and objectives; -Actively participate in ISMS exercises; -Request access to information from their Team Leaders/ Executives; -Report known and suspected security incidents to the IT Helpdesk; -Protect the secrecy of passwords; and -Protect information assets used by them against compromise of the confidentiality, integrity, or availability. Interested candidates can share their resume to [HIDDEN TEXT] or Whatsapp to 8826601004.

  • Customer Service Executive

    1 day ago

    Gurugram, Gurugram, India Global Assure Full time

    Job Description Company Description Global Assure specializes in providing critical assistance services related to vehicle breakdown, health, wellness, and travel. Our mission is centered on supporting our customers during times of distress and fostering strong, reliable relationships. By delivering personalized and timely solutions, we aim to improve the...

  • Customer Service Executive

    3 weeks ago

    Gurugram, Gurugram, India Policybazaar.com Full time

    Job Description ______________________________________________________________________________________________ Policy Bazaar is Hiring for Customer Service Professionals Job Title:* Customer Service Executive Location:* Gurgaon Salary:* 2.5 - 4.0 LPA + Unlimited Incentives Company:* Policy Bazaar Job Summary:* Policy Bazaar is looking for highly motivated...

  • Customer Service Associate

    3 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...

  • Customer Service Representative

    3 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Executive

    3 days ago

    Gurugram, Gurugram, India Qua Full time

    Job Description Qua is a modern-age womenswear brand that is committed to elevating modern women. As we are expanding, we are looking for an enthusiastic and dedicated CUSTOMER SERVICE EXECUTIVE to join our team. Immediate joining. Key Responsibilities - Manage customer queries and requests across email, WhatsApp, website chat, and social media DMs. -...

  • Customer Service Associate

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers.** - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance guidelines. - Location: Gurgaon -...

  • Customer Service Representative

    1 day ago

    Gurugram, Gurugram, India Policybazaar.com Full time

    Job Description Job Title: Customer Service Executive CTC: 2.5-4 LPA Location: Gurugram Experience: 0-5 years Education: Graduation required Freshers with good communication can apply Contact Person- Harshdeep singh- 7042244979 Job Summary:We are hiring Customer Service Executives to manage customer queries and provide excellent support to our clients. The...

  • Customer Service Representative

    2 weeks ago

    Gurugram, Gurugram, India Policybazaar.com Full time

    Job Description *Job Title:* Customer Service Executive (Vernaculars) *Salary:* 2.5 - 4 LPA + Incentives *Location:* Gurugram, Haryana *Company:* Policybazaar.com *Position Type:* Full-Time *Job Description:* We are seeking highly motivated and skilled Customer Service Executives with multilingual abilities to join our team at Policybazaar. The ideal...

  • Customer Service Representative

    3 days ago

    Gurugram, Gurugram, India Policybazaar.com Full time

    Job Description Job Title: Customer Service Executive CTC: 2.5-4 LPA Location: Gurugram Experience: 0-5 years Education: Graduation required Job Summary: We are hiring Customer Service Executives to manage customer queries and provide excellent support to our clients. The role requires strong communication skills and the ability to handle customer concerns...

  • Digital Customer Service

    3 weeks ago

    Gurugram, Gurugram, India Samsung Electronics Full time

    Job Description Job Definition Highly skilled and motivated Digital Transformation Specialist. The ideal candidate will be responsible for managing company web pages, initiating, and driving digital service initiatives to enhance customer experience and operational efficiency. This role requires a technically qualified professional with a proven record of...