Assistant Store Manager
2 weeks ago
Company: JUSTDOGS
Industry: Pet Retail & Care
Role Overview:
As an Assistant Store Manager at JUSTDOGS Chandigarh, you will play a pivotal role in ensuring the store's seamless operations, delivering exceptional customer experiences, and driving sales. Collaborating closely with the Store Manager, your leadership will foster a positive environment for both customers and team members.
Key Responsibilities:
1. Sales & Customer Engagement
- Achieve Sales Targets: Implement strategies to meet and exceed monthly sales goals.
- Customer Service Excellence: Lead by example in delivering outstanding service, addressing customer inquiries, and resolving issues promptly.
- Product Knowledge: Stay updated on product offerings to provide informed recommendations.
2. Store Operations & Visual Merchandising
- Inventory Management: Monitor stock levels, coordinate with suppliers, and oversee inventory audits.
- Visual Merchandising: Ensure the store's layout is appealing and aligns with brand standards.
- Operational Compliance: Adhere to company policies, safety protocols, and local regulations.
3. Team Leadership & Development
- Staff Training: Onboard new employees and provide ongoing training to enhance skills.
- Performance Management: Conduct regular evaluations, offer constructive feedback, and recognize achievements.
- Scheduling: Organize staff rosters to ensure optimal coverage during peak hours.
4. Marketing & Community Engagement
- Promotional Activities: Assist in planning and executing in-store promotions and events.
- Community Outreach: Build relationships with local pet communities and organizations to enhance brand presence.
- Qualifications & Skills:Experience: 2-4 years in retail management, preferably in the pet industry.
- Leadership Abilities: Proven track record of leading teams and driving performance.
- Customer Focus: Strong commitment to delivering exceptional service.
- Communication Skills: Effective verbal and written communication.
- Passion for Pets: Genuine interest in pet care and well-being.
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