Specialist Is Business System Analyst

Career Category Information Systems Specialist IS Business System Analyst What you will do Let s do this Let s change the world In this vital role you will As Specialist IS Technology Business Analyst you ll work at the intersection of science data and innovation You ll collaborate with extraordinary experts across domains to build high-impact digital solutions that accelerate research streamline operations and empower better patient outcomes Roles Responsibilities You will collaborate with our Business and technical team to maintain an efficient and consistent process ensuring quality deliverables from the team Work with Product Managers and customers to define scope and value for new developments Collaborate with cross-functional teams to identify data product enhancement opportunities Perform data analysis troubleshoot issues and support system implementation and maintenance Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team Clearly express features in User Stories requirements so all team members and stakeholders understand how they fit into the product backlog Develop and implement effective product demonstrations for internal and external collaborators Maintain accurate documentation of business requirements users stories processes and changes Document and report defects and issues identified during testing and work with development teams to resolve them Maintain and ensure the quality of documented user stories requirements in tools such as Jira What we expect of you We are all different yet we all use our unique contributions to serve patients Basic Qualifications Master s or Bachelor s degree with 8 - 13 years of relevant experience in Life Science Biotechnology Pharmacology Information Systems Preferred Qualifications Proficiency in Salesforce Health Cloud Life Sciences Cloud with clear understanding of Health Cloud Life Sciences Cloud Data model and OOTB capabilities Knowledge of how integrated systems work with Salesforce Health Cloud Life Sciences Cloud Expert level functional understanding of Salesforce CRM Business understanding of operations of a call center within Pharma industry Understanding of middleware based integrations Experience of designing systems with large data volume Fluency with Agile principles and ceremonies A passion for applying technology to make a real-world impact Experience with writing user requirements and acceptance criteria Proven analytical data-driven problem-solving skills Excellence in interpersonal skills multitasking persuasion negotiation of critical issues a solid attention to detail and understanding of business complexity Ability to work in a team environment effectively interacting with others Ability to meet deadlines and schedules and be accountable Functional Skills Experience in writing requirements for development of modern technology Experience of working as Product owner Complete knowledge of all nuances in Product Owner role Knowledge of Agile project management systems such as JIRA Experience in managing product features for PI planning and developing product roadmaps and user journeys Testing and validating user stories delivered are corresponding to business expectation Superb communication and collaboration skills Able to communicate technical or complex subject matters in business terms Good-to-Have Skills Jira Align Confluence experience Experience of DevOps Continuous Integration and Continuous Delivery methodology Professional Certifications Salesforce Admin Mandatory Salesforce Advanced Administrator Preferred Salesforce Service Cloud Consultant Platform Builder Salesforce Health Cloud Accredited Professional Preferred Soft Skills Excellent critical-thinking and problem-solving skills Strong communication and collaboration skills Demonstrated awareness of how to function in a team setting Demonstrated awareness of presentation skills