Tech Lead, Systems Engineering

Calling all innovators - find your future at Fiserv We re Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely Any time you swipe your credit card pay through a mobile app or withdraw money from the bank we re involved If you want to make an impact on a global scale come make a difference at Fiserv Job Title Tech Lead Systems Engineering As a Mainframe Performance Engineer you will be responsible for analyzing optimizing and monitoring the performance of our Mainframe systems and applications to ensure they meet business requirements efficiently You will play a crucial role in identifying performance bottlenecks optimizing system resources and enhancing overall system performance to support our organization s objectives effectively Key Responsibilities Conduct performance analysis and tuning activities for Mainframe systems including CPU utilization memory management I O throughput and response times Monitor system performance metrics and analyze performance data to identify bottlenecks trends and areas for optimization Collaborate with development teams system administrators and architects to design implement and tune Mainframe applications and subsystems for optimal performance Develop and execute performance testing plans including workload modelling benchmarking and capacity planning to ensure systems can handle expected loads and peak demands Implement performance monitoring tools and automated alerts to proactively detect and address performance issues before they impact users or business operations Provide recommendations and solutions for improving system performance scalability and reliability based on performance analysis findings Work closely with vendors and support teams to troubleshoot and resolve performance-related issues in Mainframe software hardware and network components Document performance tuning activities best practices and guidelines for internal reference and knowledge sharing Stay current with emerging technologies tools and techniques in Mainframe performance engineering and share knowledge within the team Qualifications Bachelor s degree in computer science Information Technology or related field Proven experience as a Mainframe Performance Engineer or similar role with a strong understanding of Mainframe architecture and performance principles Proficiency in performance monitoring and analysis tools for Mainframe environments such as IBM RMF WPS MXG CA Sysview etc Solid understanding of performance tuning techniques for Mainframe subsystems and applications including CICS DB2 and MQ Series Experience with performance testing methodologies tools and techniques for Mainframe systems including workload modelling capacity planning and stress testing Strong analytical and problem-solving skills with the ability to diagnose and resolve complex performance issues efficiently Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams and stakeholders Proactive attitude towards learning and self-improvement with a passion for staying updated with the latest trends and best practices in Mainframe performance engineering Preferred Qualifications IBM Certified Performance Analyst or equivalent certification in Mainframe performance tuning Experience with performance optimization techniques for Mainframe virtualization technologies such as z VM and z Linux Knowledge of scripting languages e g REXX Perl for automating performance monitoring and analysis tasks Familiarity with DevOps practices and tools for Mainframe performance management and monitoring Thank you for considering employment with Fiserv Please Apply using your legal name Complete the step-by-step profile and attach your resume either is acceptable both are preferable Our commitment to Diversity and Inclusion Fiserv is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law Note to agencies Fiserv does not accept resume submissions from agencies outside of existing agreements Please do not send resumes to Fiserv associates Fiserv is not responsible for any fees associated with unsolicited resume submissions Warning about fake job posts Please be aware of fraudulent job postings that are not affiliated with Fiserv Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and or to steal money or financial information Any communications from a Fiserv representative will come from a legitimate Fiserv email address