Associate Manager

3 days ago

Delhi Hyderabad Bengaluru, India Indegene Full time

Job Description

- Develops and maintains win-win relationships and partnerships by being reliable and dependable.
- Communicates effectively between Indegene & client; participates in all calls and facilitates meetings with status updates and direction.
- Manages client expectations; anticipates client-side bottlenecks and proposes proactive solutions.
- Builds a strong network at the client location and promotes brand Indegene for cross-selling and upselling opportunities.
- Leads weekly review meetings with clients and manages top line through presales in collaboration with the sales team.
- Develops relationships with key stakeholders in client organizations to build Indegene's mindshare.
- Demonstrates ability to manage expectations with internal and external stakeholders for high client satisfaction.
- Assesses stakeholder reactions and adapts presentations accordingly.
- Effectively manages conflicts with stakeholders, creating win-win outcomes to maintain project focus.

Operations Management:

- Proficient in handling day-to-day operations efficiently.
- Defines scope, estimates, plans, monitors, and reviews projects to closure as per client expectations.
- Understands financial and accounting principles and practices that affect operations.
- Follows financial procedures such as authority levels, approval processes, budgeting, monitoring, and reporting.
- Understands client requirements, communicates effort estimates effectively, and contributes to solution development and strategy formulation.

People Management & Team Development:

- Encourages employee growth through a supportive learning and development environment.
- Demonstrates experience in managing large teams.
- Shares experiences to help team members address aspirations, goals, and shortcomings.
- Provides honest, timely, and constructive feedback to drive individual development.

Problem Solving and Business Acumen:

- Understands problems from multiple dimensions and solves them in a timely manner with thorough implementation.
- Identifies and acts on financial drivers to enhance profitability, productivity, and market share.
- Continuously gathers information from clients and prospects to identify emerging needs and interpret insights meaningfully.

Must Have / Nice to Have:

- Qualification: MBA
- 610 years of experience in project management
- 5+ years of experience in a client-facing role
- Superior communication skills
- Proven track record of managing large teams
- Proficient in financial concepts
- Life sciences/pharma background is mandatory
- Experience dealing with multiple stakeholders and managing client expectations
- Strong initiative, interpersonal, and negotiation skills
- Passion for networking and tracking market trends to uncover business opportunities
- Structured thinking and strong articulation skills
- Ability to manage pressure and handle multiple stakeholders simultaneously

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