Multi Store Manager – QSR
3 weeks ago
About Us
Amadora Ice Cream is a premium artisanal ice cream brand with stores across Chennai, Bengaluru, and more cities soon. With our rapid expansion, we are seeking a Multi Store Manager to oversee and drive performance across multiple outlets. This role is critical to ensuring that every Amadora store delivers the same consistent standard of quality, service, and customer delight.
Role Overview
The Multi Store Manager will be responsible for managing multiple outlets, ensuring compliance with operational standards, driving sales performance, and leading store teams to success. This role demands a hands-on leader who thrives in a fast-paced QSR environment.
Key Responsibilities
- Oversee day-to-day operations across multiple stores.
- Conduct regular store visits and audits to ensure SOP compliance.
- Train, coach, and mentor store managers and associates.
- Track and drive sales performance, upselling, and customer engagement.
- Ensure inventory accuracy and proper stock handling at all stores.
- Manage deployment of staff, especially during weekends and peak hours.
- Identify gaps in performance and implement corrective action plans.
- Coordinate with central operations, supply chain, and HR teams.
- Report weekly performance updates and store metrics to senior management.
Requirements
- 5+ years of experience in multi-store management in QSR, retail, or hospitality.
- Strong leadership and people management skills.
- Experience in conducting store audits and operational compliance.
- Ability to drive sales targets and motivate teams.
- Excellent communication skills in English (local language is a plus).
- Willingness to travel frequently across cities for store supervision.
What We Offer
- Opportunity to be part of a fast-growing artisanal ice cream brand.
- Dynamic and entrepreneurial work culture.
- Competitive salary and performance-linked incentives.
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