15h Left: Analyst D&a

This role is part of a high performing team of talented IT specialists who provide world-class support for Data Analytics You will be responsible for day-to-day operations for the applications you support working as part of a larger global team continuously improving our global enterprise You will be part of a team that provides support and maintenance manages ongoing incident detection and resolution change planning and implementation administration and compliance for a portfolio of applications and infrastructure built on a variety of technologies such as Tableau Alteryx Data Lakes Warehouses Informatica relational databases message queuing AWS cloud services and more About the Role In this opportunity as Analyst D A you will Deliver IT lifecycle management focusing in day-to-day operation and service improvement ensuring reliability and availability Collaborate with different partners and teams to implement IT standards operational compliance etc Monitor support and improve services according to incident change and problem management for daily operations according to IT TR and industry standards Manage internal cross functional collaboration for transformation through continuous process improvement and advisory on high value propositions considering best practices and business needs Drive continual service improvement and innovation in productivity software quality and reliability including meeting exceeding SLAs Understand ITIL processes related to incident management problem management application life cycle management operational health management Responsible for monitoring and analyzing business operational and technical key metrics Effectively articulate complex problems concepts and solutions to varied audiences Contribute to the strategy of the department and drive implementation of department goals that support the companys core values Participate in complex initiatives such as large-scale upgrades Partner with security data center and service governance teams to deliver compliance with internal and external standards expectations and certifications Ensure documentation processes and procedures are updated regularly Participate in a continuous learning culture and a curiosity about emerging technologies About You You re a fit for the role of Analyst D A if your background includes Proven 3 year of experience in service management or support related activitiesComprehensive knowledge of Application Administration and Maintenance on Alteryx and Tableau environmentsProven experience in AWS foundationsExperience in supporting scheduler failuresHands-on experience with programming and scripting languages preferred i e Powershell PythonExperience with SQLPreferred knowledge of Snowflake Informatica and FiveTranPreferred knowledge of Data Build Tools open-source and Data Dog monitoringStrong customer service problem solving organizational and conflict management skills Strong IT Service Management and standards experience Application support experienceExperience in IT Lifecycle preferred Bachelors degree or equivalent required Computer Science or related technical degree preferred Fluent in speaking and writing English Broad understanding of the technologies used to build and operate distributed application systems including experience managing data center systems infrastructure Proven track record of success participating in projects and initiatives even with ambiguous details provided Excellent critical thinking communication presentation documentation troubleshooting and collaborative problem-solving skills Proven ability to learn new technologies quickly Comfortable in a fast-paced environment and motivated by complex technical and business challenges LI-SS6What s in it For YouYou will join our inclusive culture of world-class talent where we are committed to your personal and professional growth through Hybrid Work Model Weve adopted a flexible hybrid working environment 2-3 days a week in the office depending on the role for our office-based roles while delivering a seamless experience that is digitally and physically connectedWellbeing Comprehensive benefit plans flexible and supportive benefits for work-life balance flexible vacation two company-wide Mental Health Days Off work from another location for up to a total of 8 weeks in a year 4 of those weeks can be out of the country and the remaining in the country Headspace app subscription retirement savings tuition reimbursement and employee incentive programs resources for mental physical and financial wellbeing Culture Globally recognized and award-winning reputation for equality diversity and inclusion flexibility work-life balance and more Learning Development LinkedIn Learning access internal Talent Marketplace with opportunities to work on projects cross-company Ten Thousand Coffees Thomson Reuters cafxc3xa9 networking Social Impact Ten employee-driven Business Resource Groups two paid volunteer days annually Environmental Social and Governance ESG initiatives for local and global impact Purpose Driven Work We have a superpower that weve never talked about with as much pride as we should we are one of the only companies on the planet that helps its customers pursue justice truth and transparency Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world Do you want to be part of a team helping re-invent the way knowledge professionals work How about a team that works every day to create a more transparent just and inclusive future At Thomson Reuters weve been doing just that for almost 160 years Our industry-leading products and services include highly specialized information-enabled software and tools for legal tax accounting and compliance professionals combined with the worlds most global news services Reuters We help these professionals do their jobs better creating more time for them to focus on the things that matter most advising advocating negotiating governing and informing We are powered by the talents of 26 000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them Sound exciting Join us and help shape the industries that move society forward AccessibilityAs a global business we rely on diversity of culture and thought to deliver on our goals To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law Thomson Reuters is proud to be an Equal Employment Opportunity Affirmative Action Employer providing a drug-free workplace We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law Protect yourself from fraudulent job postings to know more More information about Thomson Reuters can be found on