Us Operations Officer

In Scope of Position based Promotions INTERNAL only Job Title US Operations Officer - AVP Location Pune India Shift Timing 6 30 7 30 PM to 3 30 4 30 AM Role Description Individual will provide daily support on critical business deliveries and will work closely with co-AVP s and Head to address operational issues Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams You will be responsible for transitioning of any new process from formulating strategy working with onshore to get the training requirements in place and will play key role to accomplish the smooth transitioning Other responsibilities include cross -training succession planning Preparation of Management reports and Departmental initiatives and interfacing with the different departments to ensure timely and accurate processing of all activities on a daily basis within the given timelines AVP would also be responsible for other activities like BCM Audits Transformation and other initiatives What we ll offer you As part of our flexible scheme here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100 reimbursement under childcare assistance benefit gender neutral Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs and above Your key responsibilities Managing Security Operations processes like - Trade Support Confirmation Settlement Reconciliation Reporting etc Managing Ongoing Projects initiated by Business or self-initiated Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements Reviewing regulatory requirements and ensure all regulation controls are implemented and followed Reviewing financial issues breaks work with finance and treasury to prioritize resolution Reviewing daily benchmark reports KPIs for each of the process lines investigating benchmark breaches KPIs with the counterparts and working to improve the process To build up process documentation define benchmarks capacity model baseline volumes etc for newly transitioned processes Team development and motivation through strong engagement models effective employee communication and administering reward and recognition Driving Process Improvement through innovation and involvement of all Be a Change Lead to support any platform change process change projects initiated by the organization and make sure all deadlines are adhered to Conduct regular operational performance reviews and participate in monthly self-assessments Regular connect with stakeholders to understand and prioritize business requirements Effectively manage risk and foster a robust control environment Building a strong mechanism to take care of volume peaks during peak season If any Prepare management updates on key projects controls ongoing operational initiatives financials and related business management activities Support Risk and Control initiatives and facilitate ongoing monitoring Keep all operational guidelines updated and ensure adherence to standards procedures and also identify plan to mitigate risks where-ever there is a control issue Develop relationship and credibility with all stakeholders Work closely with onshore business managers on ongoing and upcoming projects assignments and initiatives Your skills and experience Prior experience in Wealth Management Ops and Security Regulatory Reporting and Finance Knowledge is a must Project Management Payment Vendor Management knowledge is needed Strong understanding of Risk Controls and other associated functions Needs to be a self-starter with significant ability to undertake initiatives Strong interpersonal good negotiations skills are required leadership skills will be essential for this role Follow through skills Effective communication skills fluency in Microsoft Office skills ability to confidently handle internal clients futuristic and innovative approach will be expected Ability and willingness to work in shifts is a must Experience Exposure Graduates Postgraduates with good academic records Total experience 10 years Plus in same industry and function is a must How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information We strive for a in which we are empowered to excel together every day This includes acting responsibly thinking commercially taking initiative and working collaboratively Together we share and celebrate the successes of our people Together we are Deutsche Bank Group We welcome applications from all people and promote a positive fair and inclusive work environment