Senior Manager

2 weeks ago

Pune Maharashtra, India M&G Full time

We are M G Global Services Private Limited formerly known as 10FA India Private Limited and prior to that Prudential Global Services Private Limited We are a fully owned subsidiary of the M G plc group of companies operating as a Global Capability Centre providing a range of value adding services to the Group since 2003 At M G our purpose is to give everyone real confidence to put their money to work As an international savings and investments business with roots stretching back more than 170 years we offer a range of financial products and services through Asset Management Life and Wealth All three operating segments work together to deliver attractive financial outcomes for our clients and superior shareholder returns M G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M G plcs ambition to be the best loved and most successful savings and investments company in the world Our diversified service offerings extending from Digital Services Digital Engineering AI Advanced Analytics RPA and BI Insights Business Transformation Management Consulting Strategy Finance Actuarial Quants Research Information Technology Customer Service Risk Compliance and Audit provide our people with exciting career growth opportunities Through our behaviours of telling it like it is owning it now and moving it forward together with care and integrity we are creating an exceptional place to work for exceptional talent To work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment customers outcomes and a reduction in M G plc s operational risk Providing on-going oversight governance and reporting over the 3rd party providers Monitoring of IT Risks driving IT Risk Reporting production of reporting packs and board papers Ensuring all Service Partners are integrated and work consistently across TGRC and relevant M G plc risk framework policies processes and ways of working Collaborating with the heads across First Line GRC and Technology leadership team and Supplier Performance teams to continuously improve service offerings and initiate action where performance is below set standards Assist in managing and overseeing technology third-party suppliers to ensure compliance with contractual legal and regulatory requirements Creating a set of dashboards KPIs that will monitor Service Management compliance across all support parties in the end-to-end support model Support in overseeing the risk culture and awareness services delivered by the FL GRC team We have a diverse workforce and an inclusive culture at M G Global Services regardless of gender ethnicity age sexual orientation nationality disability or long term condition we are looking to attract promote and retain exceptional people We also welcome those who take part in military service and those returning from career breaks

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