Sr Supportability Program Manager
3 weeks ago
Job Description With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Worldwide Data Supportability Org is a diverse team of passionate professionals, spanning various geographic locations and possessing a wide array of technical and managerial expertise. Our Data portfolio comprises Data, Analytics, and BI tools that empower our customers and partners to maximize their business value and ROI. Our extensive range of Products/Services includes Azure Data Products, Power BI, SQL Server, and Microsoft Fabric services. We are currently seeking a Senior Supportability Manager to lead a team of experienced Senior Supportability Program Managers and dedicated Embedded Escalation Engineers (EEEs) with deep technical knowledge on a global scale. This role involves cultivating strong and meaningful relationships with product groups, Enterprise Customer Support teams, and other key partner organizations. Our primary goals are to drive improvements in product quality and supportability, benefiting Microsoft customers and our Delivery/Operations team. Key areas of focus include reducing incidents, creating valuable assets for customers, enhancing support portals, managing knowledge and content initiatives, and developing tools for Support Engineers worldwide. Additionally, we are dedicated to implementing automation and AI practices to enhance efficiency and provide insights for product improvement to the Product Group teams. As a Senior Supportability Manager, you will lead a team that is pivotal to anticipate, understand and solve product or supportability issues and drive a great Microsoft customer support experience. You will partner with Engineering Leaders and other senior product experts across the company to identify opportunities to improve Microsoft products and enable teams to envision & create self-serve capabilities, diagnostic tools and automation capabilities. This opportunity will allow you to accelerate your career growth and hone your product and leadership skills. You will develop deep technology industry knowledge and become adept at leading diverse teams. This role is flexible in that you can work up to 50% from home. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
-
Panchkula, Haryana, India, Haryana SR Paryavaran Full timeJob Summary:SR Paryavaran, a leading name in the water and wastewater treatment industry, is seeking an experienced and results-driven Digital Marketing Manager/Sr Executive/Exectuivee to lead the company’s online marketing initiatives. The role focuses on strengthening brand presence, driving qualified leads, and promoting sustainable water management...
-
Senior manager, program manager
3 weeks ago
India World Wide Technology Full timeWorldwide Technology (WWT) is seeking a dynamic and strategic Sr. Program Manager to join the WWT For All team. This role is pivotal in managing the success of our regional For All teams across EMEA, Canada, LATAM, and APAC. The Program Manager will work closely with WWT For All regional leaders to ensure strategic alignment with the corporate WWT For All...
-
Senior Manager, Program Manager
4 days ago
India World Wide Technology Full timeWorldwide Technology (WWT) is seeking a dynamic and strategic Sr. Program Manager to join the WWT For All team. This role is pivotal in managing the success of our regional For All teams across EMEA, Canada, LATAM, and APAC. The Program Manager will work closely with WWT For All regional leaders to ensure strategic alignment with the corporate WWT For All...
-
Sr program manager
2 weeks ago
India Zealogics Full timeKey Responsibilities:Lead and manage a portfolio of multiple projects across various initiatives. Serve as the primary liaison for the initiative, representing leadership and building relationships with stakeholders Prepare and deliver weekly reports, manage program pipelines, and coordinate interviews and onboarding activities. Maintain and manage...
-
Sr. Control Engineer
3 weeks ago
India Cybernetik Full timeJob Description Cybernetik is inviting applicants specializing in electrical and electronic components, network communication, and robotics, with proficiency in ERP systems, PLC, HMI, SCADA, and VFD. As part of this role, you will be responsible for program development, customer engagement, team management, and project handover (FAT). Job Title: Sr. Control...
-
Program Manager, Talent
4 weeks ago
Thane, Maharashtra, India, Maharashtra CIRCOR International, Inc. Full timeTitle: Program Manager, TalentBUSINESS: CorporateLOCATION: Thane, IndiaDIRECT REPORTING: Sr. Director of Talent Management & EngagementCIRCOR is seeking a dynamic Program Manager, Talent to work on critical initiatives that shape our culture, drive employee engagement, and strengthen talent management practices across the organization. Reporting to the Sr....
-
Senior Program Manager
4 weeks ago
India World Wide Technology Full timePosition Overview: Worldwide Technology (WWT) is seeking a dynamic and strategic Sr. Program Manager to join the WWT For All team. This role is pivotal in managing the success of our regional For All teams across EMEA, Canada, LATAM, and APAC. The Program Manager will work closely with WWT For All regional leaders to ensure strategic alignment with the...
-
Senior Program Manager
7 days ago
India World Wide Technology Full timePosition Overview: Worldwide Technology (WWT) is seeking a dynamic and strategic Sr. Program Manager to join the WWT For All team. This role is pivotal in managing the success of our regional For All teams across EMEA, Canada, LATAM, and APAC. The Program Manager will work closely with WWT For All regional leaders to ensure strategic alignment with the...
-
Program Manager
3 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad Times Internet Full timeAbout Times InternetAt Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India’s largest digital products company, we have a significant presence across a wide range of categories, including News, Sports, Fintech, and Enterprise solutions.Our portfolio features market-leading and iconic brands such as...
-
Sr. Program Manager, FinOps
3 weeks ago
India Amazon Music Full timeJob Description Description At Amazon, we're working to be the world's most customer-centric company. Driving innovation on behalf of customers is core to our mission. This is an exciting opportunity to join one of the most strategic, impactful, and fastest growing areas within Amazon. This role requires one to be a self-starter with good business modeling...
