Service Engineer

3 days ago

Bengaluru, India Futures And Careers Full time

Job Summary: We are seeking a highly experienced and technically skilled Service Engineer to manage the installation, commissioning, troubleshooting, and maintenance of special purpose packaging machines. The ideal candidate should have a deep understanding of electromechanical systems, PLCs, pneumatic/hydraulic circuits, and HMI interfaces commonly used in high-speed automated packaging lines. Key Responsibilities: - Installation and commissioning of packaging machines at customer sites. - Perform machine calibration, testing, and validation as per SOPs and client requirements. - Diagnose and troubleshoot mechanical, electrical, and control issues during and post-installation. - Provide technical support and service visits for preventive and breakdown maintenance. - Handle service documentation – installation reports, service logs, warranty claim reports, and technical feedback. - Train customer operators and maintenance staff on equipment usage, safety, and routine maintenance. - Coordinate with design, production, and R&D teams for continual improvement and customer feedback incorporation. - Ensure customer satisfaction through timely resolution of service-related issues. Required Skills & Qualifications: - Diploma/Degree in Mechanical/Electrical/Electronics/Mechatronics Engineering. - 7 to 10 years of experience in servicing special purpose packaging machines or high-speed automated machinery. - Strong knowledge of PLCs (Siemens, Allen Bradley, Mitsubishi, etc.), HMIs, servo systems, and sensors. - Experience with pneumatic and hydraulic systems used in packaging applications. - Ability to read and interpret mechanical drawings, electrical schematics, and wiring diagrams. - Excellent problem-solving skills and the ability to work independently under pressure. - Willingness to travel frequently for on-site service and support.

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