Learning and Development Program Lead

Job Description What You'll Do The Learning Program Lead drives enterprise-wide learning strategies that support Avalara's top priorities, including Customer Experience, Employee Experience, Automation, and Global Scalability. You'll be reporting to the Manager of CCO Learning & Development, this role partners with senior leaders to shape talent outcomes, lead high-impact programs, and deliver measurable results. It's a high-visibility position designed for someone who connects learning strategy with business transformation. What Your Responsibilities Will Be - You will lead global learning programs aligned to Avalara's strategic pillars, ensuring they deliver measurable outcomes. - You should consult with senior stakeholders to assess learning needs and recommend scalable, fit-for-purpose solutions. - You would guide the delivery of learning experiences by coordinating vendors or internal partners, with minimal hands-on instructional design. - You'll Report on learning program effectiveness using clear metrics. - You must drive continuous improvement by applying feedback and performance data. - You should influence across teams to align learning efforts with business priorities and ensure successful adoption. What You'll Need To Be Successful - 814 years of experience in Learning & Development, with a strong track record of leading enterprise-wide learning programs. - Experience assessing learning needs and influencing senior stakeholders in a consultative capacity. - Experience delivering strategic learning solutions in large-scale transformation or leadership development initiatives. - Working knowledge of instructional design frameworks and learning technologies, with the ability to guide internal or external partners. - Strong communication and collaboration skills in a global, cross-functional environment. - Ability to work independently in a fast-paced, high-growth organization with shifting priorities. - Experience with generative AI and Digital Adoption Platforms (DAPs) to drive scalable, personalized learning interventions and improve learner engagement. - Proficiency with Learning Management Systems (LMS) for global learning delivery, tracking, and reporting at scale. Avalara is an AI-first Company Avalara is an AI-first company. AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability. - You'll bring experience using AI and AI-related technologies, ready to thrive here. - You'll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers. - You'll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too. How We'll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We're defining the relationship between tax and tech. We've already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we're not slowing down until we've achieved our mission - to be part of every transaction in the world. We're bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we've designed, that empowers our people to win. We've been different from day one. Join us, and your career will be too. We're An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don't want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.