Systems Engineer

About Us: Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities. - Come Join Our Team - As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards. - Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus Job Summary: The Systems Engineer is primarily responsible for maintaining a reliable, secure, and efficient data communications network. This position also deploys, configures, maintains, and monitors all active equipment, both virtual and physical, to ensure smooth operations. This includes overseeing all servers and supporting all IT systems including but not limited to Citrix, Azure, Active Directory, Office 365, and any management tools the IT team or business units use Essential Functions and Tasks: - Works closely with the Director of IT to determine future system needs and plan for changes to those systems - Researches and makes recommendations on server system administration. Specifies system requirements and design solutions. Upgrades system components as newer technology becomes available - Supports virtualization environment and Azure cloud computing environment - Administers and supports Citrix and VMWare application virtualization platform - Supports and administers all on premise system - Supports and administers Active Directory including GPOs. Administers Exchange e-mail server for internal and remote connections - Supports and administers third-party applications - Monitors network performance (availability, utilization, throughout and latency). - Engages in regular troubleshooting activities, resolves network connectivity issues, and provides Root Cause Analyses - Provides user support for all printer and workstation issues - Supports Help Desk staff and serves as Tier 3 escalation - Serves as team lead for junior staff members - Performs special projects and other duties as assigned Education and Experience Requirements: - High School Diploma or GED required - Bachelor’s degree in Computer Science and/or equivalent experience in related field preferred - At least seven (7) years of experience working in information technology field as a systems admin or engineer - Experience with virtualization, Windows Server 2012/2016/2019, Exchange 2010 or higher email administration, and Active directory administration - Experience with Network Services (DNS, DHCP, etc.) - Experience managing medium to large networks - Experience with PowerShell scripting is preferred - Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), preferred Knowledge, Skills, and Abilities: - Expert level working knowledge of best practices around management, control, and monitoring of server infrastructure - Working knowledge of Microsoft Azure cloud platforms - Strong supervision/management/leadership skills - Strong organizational skills - Strong time management skills - Strong word processing, spreadsheet, database, and presentation software skills - Strong oral, written, and interpersonal communication skills - Ability to complete complex projects with minimal to no supervision - Ability to take initiative and effectively troubleshoot while focusing on innovative solutions - Ability to exercise sound judgment and handle highly sensitive and confidential information appropriately - Ability to remain flexible and work within a collaborative and fast paced environment - Ability to communicate with business stakeholders and diverse personalities in a tactful, mature, and professional manner - Ability to remain flexible and work within a collaborative and fast paced environment Ability to communicate with diverse personalities in a tactful, mature, and professional manner Compensation: - Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons. - This position is also eligible for a discretionary incentive bonus in accordance with company policies. Ventra Health: Equal Employment Opportunity (Applicable only in the US) Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions. Recruitment Agencies Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes. Solicitation of Payment Ventra Health does not solicit payment from our applicants and candidates for consideration or placement. Attention Candidates Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters. To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/. Statement of Accessibility Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.