FactSet - Systems Engineer II - BigFix

3 weeks ago

Hyderabad, India Factset Research Systems Full time

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do.

They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities.

We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations.

Systems Engineer II.

- Current CPP level should be 50 Senior Specialist/55-Specialist.

- Minimum current designation tenure should be 12 month.

- Minimum FactSet experience should be 18 months.

- Minimum previous annual rating should be On Target or Achieved, as applicable.

- Employee should not be promoted in the last 6 months.

- Employee should not be in PIP in last 3 quarters.

What You'll Do :

- Monitor patch compliance and system health, generating detailed reports and dashboards for stakeholders.

- Troubleshoot client and infrastructure issues, ensuring BigFix agents and servers function optimally across environments.

- Automate patching workflows and reporting using scripting (PowerShell, Shell) and integrate with tools like Kibana or Splunk.

- Monitor system health and troubleshoot issues related to hardware, OS, Active Directory, and Group Policy.

- Document system configurations and procedures, and collaborate with teams for system upgrades and disaster recovery planning.

What We're Looking For :

- 3 to 5 years of relevant experience in the IT industry.

- Excellent initiative, interpersonal skills, and problem solving skills.

- Ability to manage many projects simultaneously, prioritizing appropriately.

- Ability to strongly communicate with other administrators and end users.

- Experience in troubleshooting technical problems involving hardware, operating systems, and applications.

- 24x7 on-call availability.

- Willingness to work in shifts, and weekends.

Desired Skills :

- Experience in administration of Windows Server 2016/2019/2022.

- Should have strong knowledge in PowerShell scripting.

- Experience in Active directory, group policy management.

- Good knowledge in BigFix patching.

- Experience in solving technical systems problems safely and quickly.

- Good knowledge in HP, Dell server hardware.

- Good knowledge in storage (array controllers, RAID types, logical volume management, SAN).

- Good knowledge in network topology and distributed system concepts.

- Good knowledge of systems maintenance procedures.

- Ability to create automation to manage public cloud infrastructure lifecycle.

- Experience with AWS/Azure public cloud services.

- Having Hyper-V experience will be added advantage.

- Ability to produce high quality documentation.

- Self-disciplined and highly motivated.

(ref:hirist.tech)

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