(Immediate Start) Website Operations Specialist

Core Purpose of the Role Create well-designed and tested code using best practices for web development including for responsive design and mobile display Create websites and interfaces using standard HTML CSS practices and incorporate data from back-end databases and services Create and maintain workflows for teams providing visibility and ensuring balance Develop or validate testing schedules that address all browsers and devices ensuring web content can be accessed on any computer Maintain up-to-date knowledge of industry trends and technologies Role Accountabilities Website Strategy Planning Develop and implement the website strategy aligned with Syngene International s marketing and business objectives Collaborate with the marketing team to ensure the website supports campaigns lead generation and brand positioning Website Maintenance Updates Proven experience as a Drupal Developer including a portfolio of Drupal-based projects Proficiency in PHP and strong knowledge of Drupal s architecture and APIs Knowledge of Drupal security best practices and website performance optimization Manage and customize website layouts templates and visual components using HTML CSS JavaScript and PHP Implement clean responsive designs based on wireframes and mock-ups provided by the design team agency Ensure cross-browser compatibility mobile responsiveness and alignment with brand standards Maintain site health manage updates to themes and plugins and monitor performance issues Ensure the website is always up to date with the latest information Manage publishing schedules and coordinate with content creators and designers User Experience UX Design Coordination Work with design team to enhance website usability and aesthetics Monitor user feedback and analytics to improve navigation layout and content engagement Ensure website is responsive and optimized across devices and browsers Technical Management Optimization Liaise with IT and web development teams for website functionality security and technical improvements Monitor website performance page load times uptime and troubleshoot any issues Implement SEO best practices to increase organic traffic and search rankings Manage integrations with CRM marketing automation tools and analytics platforms Content Management Manage the CMS Content Management System effectively to update and maintain the website Ensure content accuracy consistency and adherence to brand guidelines Coordinate with marketing PR and other departments for content inputs Analytics Reporting Track and analyze website traffic user behavior and conversion metrics using tools like Google Analytics Prepare regular reports for the marketing team and senior management Use data insights to recommend improvements and support marketing strategies Compliance Security Ensure the website complies with relevant legal regulatory and accessibility standards e g GDPR ADA Monitor website security and coordinate with IT on backups patches and vulnerability management Vendor Stakeholder Management Manage relationships with external vendors such as web hosting providers SEO consultants and design agencies Act as a liaison between marketing IT and external partners Continuous Improvement Innovation Stay updated on digital marketing and website trends technologies and tools Recommend and implement innovative website features and tools to enhance marketing effectiveness Required Skills Experience Minimum 5 years of experience in web developer Bachelor s degree in computer science IT or a related field Proficiency with content management systems including WordPress and Drupal Proficiency in PHP HTML CSS and JavaScript Familiarity with front-end technologies and responsive design Skills and Capabilities Expertise in MS Office tools - advanced MS Excel MS Power point MS Access Analytic Tools Familiarity with content adaptation tools and creative testing methodologies Proven success in project coordination Experience in implementing web development workflows and operations using a variety of tools including GitHub Agency background will be added advantage