Chief Manager – Quality
3 weeks ago
JOB SUMMARY Responsible for managing Quality for distribution channels, for driving Business Excellence based projects and initiatives for home office and field teams. Key deliverable areas will be Project Delivery using Lean Six-Sigma, Design Thinking, Project Management, Process Excellence, Business Process Management, Training and building QDNA. KEY RESPONSIBILITIES Project Management and Delivery - Six Sigma Execute high impact strategic, transformational projects using suitable six-sigma methodology for Distribution Functions. Mentor Lean Six Sigma/Design BB/GB projects for improving process efficiency, revenue, cost save/avoidance. Facilitating change & stakeholder management as part of transformational programs and improvement projects Project management through robust governance, review structure and dash boarding to Sr. leadership, Sponsor, Champion and CFTs. Work with project teams for representing the function/organization in various external/internal Quality Competitions. Conduct internal/external benchmarking and in-sighting for best practice identification and replication. Process Excellence (Business Process Management System, BPM) Process identification, documentation and managing version controls Regular process gap analysis with business teams with solution identification and monitoring to ensure deployment Work with business training teams to design process level training and certification program and drive adoption in partnership with business Designing process flow diagrams on ARIS Quality Culture and Capability Building Building and measuring Quality – DNA through optimum trainings and other initiatives (Trainings include Yellow Belt, GB, BB, Basic Tools etc.) Reporting of Quality initiatives to Sr. management Support in last mile deployment of all Quality initiatives at functional level MEASURES OF SUCCESS Six Sigma project closures Business Impact achieved BPM task completion Driving QDNA at functional level Monthly governance and dash boarding KEY RELATIONSHIPS (Internal /External) Internal: Business heads, Quality head, Cross functional teams, Quality team, Sellers External: As applicable (End Customers, business partners) KEY COMPETENCIES/SKILLS Lean Six Sigma Design Thinking Innovation Tools Stakeholder Management Project management Change Management Analytical Thinking Statistical Skills Mini Tab Strong Communication/Presentation Skills Facilitation and interpersonal skills DESIRED QUALIFICATION AND EXPERIENCE Certified Black Belt experience is a must with knowledge of minitab tool. Experience in design thinking, innovation other than DMAIC will be preferred. Graduate with 8+ years’ experience in driving lean sig-sigma improvement and transformational projects in BSFI, preferable with experience in the Insurance sector and in distribution functions. Process improvement experience via Kaizens and other LEAN tools.
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Brand Manager
2 weeks ago
New Delhi, India Nap Chief Full timeJob description Brand Manager Location: Turbhe, Navi Mumbai (on-site) Experience: 3–4 years in social media marketing / content strategy, ideally with D2C, fashion, or lifestyle brandsAbout Nap Chief At Nap Chief, we’re redefining kidswear with bold character-led designs, luxe-quality fabrics, and a brand voice that resonates with fun-loving kids and...
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Brand Manager
2 weeks ago
New Delhi, India Nap Chief Full timeJob description Brand Manager Location: Turbhe, Navi Mumbai (on-site) Experience: 3–4 years in social media marketing / content strategy, ideally with D2C, fashion, or lifestyle brandsAbout Nap Chief At Nap Chief, we’re redefining kidswear with bold character-led designs, luxe-quality fabrics, and a brand voice that resonates with fun-loving kids and...
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Social Media Manager
4 weeks ago
New Delhi, India Nap Chief Full timeJob descriptionSocial Media ManagerLocation: Turbhe, Navi Mumbai (on-site)Experience: 3–4 years in social media marketing / content strategy, ideally with D2C, fashion, or lifestyle brandsAbout Nap ChiefAt Nap Chief, we’re redefining kidswear with bold character-led designs, luxe-quality fabrics, and a brand voice that resonates with fun-loving kids and...
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Performance Marketing Manager
3 weeks ago
New Delhi, India Nap Chief Full timePerformance Marketing Manager Experience : 5–7 years Location : Peelamedu area, Coimbatore Employment Type : Full-time Industry : Apparel & FashionAbout Nap Chief Nap Chief is a fast-growing D2C kidswear brand known for bold, comfortable, and sustainable clothing for kids who love to stand out. We’re a tight, energetic team with a strong digital presence...
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Performance Marketing Manager
3 weeks ago
New Delhi, India Nap Chief Full timePerformance Marketing Manager Experience : 5–7 years Location : Peelamedu area, Coimbatore Employment Type : Full-time Industry : Apparel & FashionAbout Nap Chief Nap Chief is a fast-growing D2C kidswear brand known for bold, comfortable, and sustainable clothing for kids who love to stand out. We’re a tight, energetic team with a strong digital presence...
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Performance Marketing Manager
2 weeks ago
New Delhi, India Nap Chief Full timeSenior Performance Marketing Manager Experience : 5–7 years Location : Turbhe,Navi Mumbai Employment Type : Full-time Industry : Apparel & FashionAbout Nap Chief Nap Chief is a fast-growing D2C kidswear brand known for bold, comfortable, and sustainable clothing for kids who love to stand out. We’re a tight, energetic team with a strong digital presence...
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Performance Marketing Manager
2 weeks ago
New Delhi, India Nap Chief Full timeSenior Performance Marketing Manager Experience : 5–7 years Location : Turbhe,Navi Mumbai Employment Type : Full-time Industry : Apparel & FashionAbout Nap Chief Nap Chief is a fast-growing D2C kidswear brand known for bold, comfortable, and sustainable clothing for kids who love to stand out. We’re a tight, energetic team with a strong digital presence...
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Performance Marketing Manager
3 weeks ago
New Delhi, India Nap Chief Full timePerformance Marketing ManagerExperience: 5–7 yearsLocation: Peelamedu area, CoimbatoreEmployment Type: Full-timeIndustry: Apparel & FashionAbout Nap ChiefNap Chief is a fast-growing D2C kidswear brand known for bold, comfortable, and sustainable clothing for kids who love to stand out. We’re a tight, energetic team with a strong digital presence and a...
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Senior Operations Analyst
4 weeks ago
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Senior Customer Service Lead
4 weeks ago
New Delhi, India Nap Chief Full timeWe’re hiring!Position: Senior Customer Service LeadLocation: Turbhe, Navi Mumbai – On-siteExperience: 5 to 6 YearsAbout Nap ChiefNap Chief is a fast-growing D2C kids wear brand creating fun, comfortable, and stylish clothing for little ones. We believe in making every child’s day brighter with high-quality, playful designs that parents love. Our team...
