Assoc Mgr. Professional Services Consulting

Company Overview With 80 000 customers across 150 countries UKG is the largest U S -based private software company in the world And we re only getting started Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve Read on At UKG you get more than just a job You get to work with purpose Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all Here we know that you re more than your work That s why our benefits help you thrive personally and professionally from wellness programs and tuition reimbursement to U Choose a customizable expense reimbursement program that can be used for more than 200 needs that best suit you and your family from student loan repayment to childcare to pet insurance Our inclusive culture active and engaged employee resource groups and caring leaders value every voice and support you in doing the best work of your career If you re passionate about our purpose people then we can t wait to support whatever gives you purpose We re united by purpose inspired by you Responsibilities Engage with our clients directly or indirectly to understand their business needs regarding the implementation of various modules of UKG Ready product Leverage your knowledge and experience to consult on best practices and assist clients directly or through some onsite person in designing and building a solution that meets their needs Utilize your technical aptitude to re-configure our software solution Stay up to date on the latest product features and functionality Work cross-functionally and amongst a team on new client implementation upgrade and change order projects Provide technical leadership and guidance to the team to ensure projects are completed within expectations Work with peers to assign projects based on skill experience and availability clearly communicates task priorities helping team members to adjust workload as needed Anticipate problems or situations that could affect the team or peers Assess the potential impact on own and others work and develop and execute the best work solution Track and monitor all team projects and engage as necessary to remove roadblocks and ensure successful project delivery Create a collaborative environment within the direct business team and throughout UKG company Encourage open and honest communication within direct team as well as across the organization Continually solicit feedback from team members peers and supervisors to find new or better ways to operate improve efficiency and or develop themselves Drive the business to continually improve processes and efficiencies This includes practicing risk taking as well as creating an environment where employees take risks Proactively communicate relevant information to team members peers and superiors Ensure all personnel and team administrative tasks are completed timely and accurately Ensure all personnel are following the established best practices and methodologies Qualification Experience working in a Cloud company or having managed a product implementation team BE BTech MCA degree and 10 years of work experience including experience of Global implementations HR Payroll HCM WFM domain experience strongly preferred Strong analytical skills with the track record of driving change and process improvements o Demonstrated ability to adapt to new technologies and changing environments Demonstrated team leadership skills with the ability to work as part of a project team Excellent written and verbal communication with the ability to work with all levels of individuals in an organization Ability to work in a fixed business-required shift Ability to travel international as needed Where we re going UKG is on the cusp of something truly special Worldwide we already hold the 1 market share position for workforce management and the 2 position for human capital management Tens of millions of frontline workers start and end their days with our software with billions of shifts managed annually through UKG solutions today Yet it s our AI-powered product portfolio designed to support customers of all sizes industries and geographies that will propel us into an even brighter tomorrow UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace including the recruitment process Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process please email