Support Engineer 1

5 days ago

Coimbatore India Blue Yonder Full time

Job Description What you'll do: . Understand the implemented solution/ products 4-6 years of experience in Oracle SQL, Unix, Linux, Cloud, Performance Tuning, Autosys, Supply Chain, Application and production Support. . Analyze the issues, identify Root cause and find the permanent solution to any problem . Work with Blue Yonder product experts on the solution . Work with Product Development for code fix and testing the patches in the support environment before delivery . Adheres to SLA based on the severity of the customer cases. . Complete the product certification courses assigned. . Document the learning and building the knowledge content . Provide early visibility and mitigation to technical challenges through the journey. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours Find out here: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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