Client Service Executive

4 weeks ago

India WELTEC Institute Full time

Job Description Job Title: Client Servicing Executive Location: Remote Job Type: Full-time, Permanent Experience Level: 1+ Year Department: Client Services / Account Management Job Summary We are looking for a proactive and client-focused Client Servicing Executive to join our growing team. This role involves managing relationships with international clients, acting as a liaison between the client and internal teams, and ensuring timely and high-quality delivery of digital marketing services. If you thrive in a fast-paced environment and excel at communication, coordination, and client retention, we want to hear from you. Key Responsibilities - Respond to and follow up on all inbound leads generated through marketing efforts. - Build and maintain strong client relationships via Zoom, phone, emails, and other communication platforms. - Serve as the primary point of contact for newly onboarded clients and ensure smooth delivery of services. - Ensure excellent customer service and maintain high communication standards and responsiveness. - Coordinate with internal teams to align on client expectations and ensure timely execution. - Monitor project progress and communicate updates clearly using project management tools and regular check-ins. - Track, measure, and report revenue performance for assigned accounts on a weekly, monthly, quarterly, and annual basis. - Contribute to a high client retention rate by consistently delivering on timelines and maintaining transparency. Requirements - Minimum 1 year of experience in client servicing, account management, or a similar role. - Strong interpersonal, written, and verbal communication skills. - Ability to multitask, prioritize, and manage time effectively in a remote work setup. - Familiarity with project management tools and CRM platforms is a plus. - A proactive, problem-solving mindset with attention to detail. What We Offer - Competitive salary and performance-based incentives. - Full-time remote position (Monday to Friday, UK shift). - Opportunity to work with global clients across diverse industries. - Collaborative and supportive team culture. Skills: domestic,digital marketing agencies,client services,crm,international,relationship management,account management

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