▷ Apply in 3 Minutes Team Leader

3 weeks ago

Hugli WB IN Go With Green E-Vehicles Pvt Ltd Full time

Job Title Telecaller Team Leader Female Department Sales Customer Support Telecalling Location Baidyabati Hooghly Experience Required 2-5 years Telecalling BPO Inside Sales Reports To Sales Manager Operations Head Salary - Upto 15 000 CTC Job Summary We are looking for a dynamic and experienced Female Team Leader for our Telecalling team The ideal candidate should have excellent communication and leadership skills to manage a team of telecallers meet performance targets and ensure high levels of customer engagement Key Responsibilities Lead manage and motivate a team of telecallers to achieve individual and team targets Train and onboard new telecallers and ensure consistent performance across the team Monitor calls and provide feedback to improve communication skills and script adherence Allocate daily call tasks monitor progress and report team performance to management Handle escalated customer calls and resolve complaints professionally Maintain a high standard of customer service and ensure customer satisfaction Prepare performance reports MIS data and maintain call logs Assist in hiring and team development activities Ensure that the team complies with company policies and telecalling protocols Skills Qualifications Minimum graduate with strong communication in Hindi English and regional languages Proven experience as a team leader or supervisor in a telecalling or call center environment Ability to coach mentor and motivate team members Strong analytical problem-solving and interpersonal skills Basic computer proficiency MS Excel CRM systems etc Target-oriented with a positive attitude and leadership quality Preferred Qualities Energetic confident and self-driven Patience and empathy in dealing with customers and team members Ability to work under pressure and meet deadlines Job Types Full-time Permanent Pay 8 086 07 - 20 665 78 per month Benefits Cell phone reimbursement Health insurance Provident Fund Schedule Day shift Supplemental Pay Performance bonus Yearly bonus Work Location In person Expected Start Date 07 07 2025

  • [Apply in 3 Minutes] Security Guard

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    Hugli, WB, IN Innovsource Services Pvt Ltd Full time

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    Must be proficient in MS office particularly Microsoft WORD EXCEL POWERPOINT Should be conversant with online data entry web based work Should be a graduate 2 years of experience Job Types Full-time Contract Pay 16 000 00 - 17 000 00 per month Benefits Health insurance Provident Fund Experience Data entry 2 years Required Location Hooghly West Bengal...

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    Asansol, WB, IN Jobted IN C2 Full time

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    Hajipur, BR, IN Eduooze Skill Full time

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    3 weeks ago

    Hugli, WB, IN St. Mary's school rishra Full time

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  • ▷ Apply in 3 Minutes! Sales Team Leader

    4 weeks ago

    Kasaragod, KL, IN KVR DREAM VEHICLES PVT LTD Full time

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    7 days ago

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