Analyst Otc Collections

OTC CollectionWho we areJohnson Controls is the global leader for smart healthy and sustainable buildings At Johnson Controls weve been making buildings smarter since 1885 and our capabilities depth of innovation experience and global reach have been growing ever since Today we offer the worlds largest portfolio of building products technologies software and services we put that portfolio to work to transform the environments where people live work learn and play This is where Johnson Controls comes in helping drive the outcomes that matter most Through a full range of systems and digital solutions we make your buildings smarter A smarter building is safer more comfortable more efficient and ultimately more sustainable Most important smarter buildings let you focus more intensely on your unique mission Better for your people Better for your bottom line Better for the planet Were helping to create a healthy planet with solutions that decrease energy use reduce waste and make carbon neutrality a reality Sustainability is a top priority for our company We committed to invest 75 percent of new product development R D in climate-related innovation to develop sustainable products and services We take sustainability seriously Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place Please visit and follow Johnson Controls LinkedIn for recent exciting activities Why JCI Asia-Pacific LinkedIn Career OpenBlue How will you do itOTC CollectionCalls customers for revenue recognition and ensure payment within credit terms Responds to queries corrects problems within designated timeframes Reviews edits codes batches and enters accounts receivable financial transactions assists cash application with reconciliation of accounts Investigates customer payment history and source of original payments received historically Graduate or equivalent combination of education and experience 2 Years suggested minimum experience Fluent in English communication and experience of International process is mandatory What we look forThis is an middle position that requires the following experience Expertise on Core AR Knowledge with Strong Analytical Skills Candidate have experience in Voice process- Calls resolve issue of NZ customer through the calls Minimum 1-5 years of experience in OTC Collection Ability to work effectively under time critical deadlines Ability to analyze issues apply or seek resources to help achieve a workable solution Organized Detail Oriented Maintain high level of confidentiality and professionalism Working in NZ shift timings 1 00 AM to 11 00 AM tentative B Com BBA MBA M Com Good Communication Skills Verbal Written Distinctive Customer Orientation and Interact Courteously with Customers Working Experience in Shared Services BPO What we offer We offer an exciting and challenging position Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction In addition we offer outstanding career development opportunities which will stretch your abilities and channel your talentsDiversity Inclusion Our dedication to diversity and inclusion starts with our values We lead with integrity and purpose focusing on the future and aligning with our customers vision for success Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate Our D I mission elevates each employees responsibility to contribute to our culture Its through these contributions that well drive the mindsets and behaviors we need to power our customers missions You have the power You have the voice You have the culture in your hands