Staff Engineer

You Lead the Way We ve Got Your Back With the right backing people and businesses have the power to progress in incredible ways When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other Here you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits programs and flexibility that support you personally and professionally At American Express you ll be recognized for your contributions leadership and impact every colleague has the opportunity to share in the company s success Together we ll win as a team striving to uphold our and powerful backing promise to provide the world s best customer experience every day And we ll do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong Join Team Amex and let s lead the way together As part of our diverse tech team you can architect code and ship software that makes us an essential part of our customers digital lives Here you can work alongside talented engineers in an open supportive inclusive environment where your voice is valued and you make your own decisions on what tech to use to solve challenging problems American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source And because we understand the importance of keeping your skills fresh and relevant we give you dedicated time to invest in your professional development Find your place in technology of TeamAmex The U S Consumer Services and Enterprise Digital Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering Mobile and Web AI ML marketing technology enterprise communications travel and lifestyle and automation grounded in our data technology model that prioritizes data governance It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement as well as core technical capabilities that cut across business lines and customer segments How will you make an impact in this role Responsible for Business Process Management architecture which includes increasing adoption of and enhancing our patented software automation platform delivering process discovery and mining technology products and providing innovative solutions to support professional services engagements Key Responsibilities 25 of time spent on Hands-on technical projects Apply analysis based on research and introspection to recommend solutions Design and lead solutions that provide frameworks interfaces and services that can be extended and reused across one or more portfolios Ensure architecture is consistent with enterprise architecture standards guidelines and principles Work with engineering teams to ensure that implementations are aligned with the Technical Platform s Blueprint specifications and roadmaps Meaningful contribution to technology direction develop architecture and influence implementation to gain measurable business improvements Regularly work with other functional teams leadership and engineers to align and use solutions across multiple platforms Apply specialized knowledge of industry standards and best practices to assign initiatives and adjacent solutions Identify and take on complex and or broad-ranging problems and issues Interact with business partners to better understand their objectives and help them understand the technical landscape Extend business product innovation through the introduction adoption and implementation of technology Minimum Qualifications 10 years of active engineering and or architecture experience in a complex environment and or comparable experience such as Successful design creation and deployment of multiple enterprise-grade technology assets including integration of cross-platform solutions that span several Agile Product teams Bachelor s degree in computer science computer science engineering or related field required advanced degree preferred Advanced knowledge within several architectural disciplines with deep understanding of relevant supporting architecture domains business data application technical integration security etc to support the advancement of business products Routinely creates and drives adoption of technology strategy introducing new and impactful technologies based on research and demonstrating viability through POC efforts Ability to deliver and adapt solution architecture to meet broader needs of the enterprise solving unrivaled problems that span multiple technology platforms Solutions are highly availabile used multiple availability zones and operate at global enterprise scale Able to lead efforts in the prevention diagnosis and resolution of system outages as an authority in the underlying architecture Knowledge and or experience in technology architecture - containers servers networks databases messaging middleware cloud management with demonstrable knowledge of at least one public cloud provider Recent experience in COTS product evaluation and buy build analysis Engineering mindset with ability to write read debug code regardless of language Java Python ReactJS preferred Cooperation and collaboration with architects and other specialists across multiple organizations Knowledge and or experience with case management work management business rules and process automations Knowledge and or experience with business technology automation process mining and discovery Experience in solutions related to big data ecosystems as applied to reporting analytics and AI ML use cases Preferred Qualifications Highly proficient in delivering technology products and or frameworks for enterprise scale Roles may include product architect pre-sales engineering professional services or managed service provider Exposure and experience with AI - predictive generative and agentic Full understanding of and ability to implement service-oriented architecture microservices architecture serverless architecture etc including design principles execution patterns and performance optimization Extensive experience with producing and consuming services through enterprise-grade APIs or used high-throughput messaging technologies Advanced channel-specific architecture skills as required by the platform such as web mobile voice or interactive media We back our colleagues and their loved ones with benefits and programs that support their holistic well-being That means we prioritize their physical financial and mental health through each stage of life Benefits include Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical dental vision life insurance and disability benefits depending on location Flexible working model with hybrid onsite or virtual arrangements depending on role and business need Generous paid parental leave policies depending on your location Free access to global on-site wellness centers staffed with nurses and doctors depending on location Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations