(15h Left) Network Operations Engineer

7 days ago


Hyderabad, India Oracle Full time

Job Description - Identifying actionable incidents using a monitoring system, strong analytical problem-solving skills to mitigate network events/incidents, and following up on routine root cause analysis (RCA), coordinating with support teams and vendors. - Join major events/incidents calls, use technical and analytical skills to resolve network issues that impact Oracle customer/service, coordinate with SMEs, and provide RCA. - Fault handling and escalation (identifying and responding to faults on OCI s systems and networks, liaising with 3rd party suppliers, handling escalation through to resolution). - Development of knowledge and skills in network and system administration, particularly with regard to OCI s own architecture and platforms. - You will leverage automation to execute work and develop scripts for routine tasks. - Executing network changes following the defined Oracle change management process. - Maintain records of equipment failure and liaise with engineers and suppliers as necessary. - Contribute to team documentation (runbooks, operations guides, technical documentation) and assist in the onboarding of new hires to the team. - Assists in the implementation of short, medium, and long-term plans to achieve project objectives, and regularly interacts with senior management or network leadership to ensure team objectives are met.



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