International Bpo

4 weeks ago

Hyderabad, Telangana, India PVP Staffing Private Limited Full time
Job Description

Description

We are seeking an International BPO Executive to join our dynamic team in India. The ideal candidate will be responsible for providing exceptional customer support to clients across various international markets. This role requires effective communication skills and a proactive attitude to resolve customer inquiries efficiently.

Responsibilities

- Handle customer inquiries via phone, email, and chat.
- Resolve customer issues and provide accurate information about products and services.
- Maintain customer satisfaction by providing timely and effective solutions.
- Document all customer interactions and ensure follow-up as necessary.
- Collaborate with team members and other departments to improve service delivery.

Skills and Qualifications

- Excellent communication skills in English (verbal and written).
- Strong problem-solving abilities.
- Proficiency in using computers and familiarity with Microsoft Office Suite.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong customer service orientation and interpersonal skills.
- Basic understanding of international markets and cultural sensitivity.

Spotlight

- Office cab/shuttle

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