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2 days ago

India AptEdge Full time

About Us AptEdge delivers Agentic Technical Support for B2B Enterprises. Our AI-powered Answer Engine, unlike traditional search engines, utilizes natural language processing to provide contextually relevant and accurate answers to customer inquiries. This empowers support teams to resolve complex software issues with lightning-fast accuracy, reducing escalations and improving customer satisfaction and retention. Our team comprises technology leaders with decades of experience solving pressing enterprise problems at companies like AppDynamics, Salesforce, Okta, and Splunk. We are backed by top Silicon Valley investors, including Unusual Ventures, National Grid Ventures, Stage 2, Counterpart Ventures, and various Angels and operators at leading firms. With many satisfied customers and rapid growth, we foster a culture of autonomy, empathy, and experimentation with new ideas, prioritizing clear, direct communication to respect everyone's time. About the Role We’re looking for a Lead DevOps Engineer. You’ll have exciting opportunities to fundamentally impact the product and the business. - You have at least a BS/BA in Computer Science or equivalent practical experience. - You have experience with Google Cloud Platform (or similar substitute). - You have experience with Google Kubernetes Engine and related tooling (or similar substitute). - You have proficiency in backend languages and frameworks such as Python, Java /C++, Go, etc. - You have experience with GitOps. - You have experience with ArgoCD. - You have experience managing a CI/CD pipeline (Github Actions, Jenkins, etc.). - You have experience with developing scalable platforms with relational databases like Postgres, configuration/synchronization services, and advanced cache stores like Redis. You are a great fit because you are: - A solid problem solver. - Interested in joining an early stage startup. - Pragmatic and methodical. - A clear communicator and collaborator. - A great teammate. - Favor execution over planning. Must-haves: - Experience with Google Cloud Platform. - Experience managing Google Kubernetes Engine clusters. In this role you will: - Develop the AptEdge Backend. - Contribute to product architecture discussions. - Cross-functional team collaboration. - Engage with customers for user interviews. Bonus points for experience in: - Experience with ElasticSearch. - Experience with Postgres. - Experience Terraform. - Strong understanding of how highly secure, distributed, resilient software works. - Experience shipping multi-tenant platforms for SaaS.

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