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Hyderabad, Telangana, India 2COMS Full time

Healthcare RCM Quality AnalystJob Summary We are seeking a skilled Healthcare RCM Quality Analyst to join our team The ideal candidate should have a strong background in medical billing and AR calling with a focus on maintaining high quality standards in the healthcare revenue cycle management process Key Responsibilities Evaluate the work of AR Analysts Callers and document any quality issues Assess call quality on various parameters including conversational skills claims resolution and voice quality Contribute to the development of process documentation Assist in maintaining the Quality Management System for ISO Provide feedback and collaborate with the training team to deliver remedial training Review reports developed by AR Analysts Callers such as aging analysis and reasons for denials Adhere to company information security guidelines and ethical behavior standards RequirementsRequirements Minimum 1 years of experience as a Quality Controller for AR with medical billing service providers 4 to 6 years of experience in AR Calling AR Analyst roles Strong knowledge of medical billing processes Ability to adapt to new situations and challenges Excellent communication and typing skills Familiarity with end-to-end healthcare processes and AR calling audit Adherence to company policies and procedures