Customer Care Executive

2 weeks ago

Chandigarh, Chandigarh, India Allen Lund Company, LLC Full time

About the Company Allen Lund company is a Nationwide Logistics provider in the US and Canada We have 41 offices and over 650 000 shipments managed annually The company is Headquartered in Los Angeles with 2 offices in IndiaJob Summary We are seeking a dedicated and skilled Customer care Executive to join our team The ideal candidate will have 2-3 years of experience in a call center environment demonstrating excellent communication skills and a strong customer service orientation Key Responsibilities xe2x88x99 Handle incoming and outgoing calls with professionalism and courtesy xe2x88x99 Provide accurate information to customers regarding our logistics services xe2x88x99 Resolve customer inquiries and complaints efficiently and effectively xe2x88x99 Maintain detailed and accurate records of customer interactions in the database xe2x88x99 Collaborate with team members to enhance customer satisfaction and improve service processes xe2x88x99 Meet or exceed performance metrics including call handling time and customer satisfaction scores Qualifications xe2x88x99 2-3 years of experience in a call center or customer service role xe2x88x99 Working knowledge of logistics and or supply chain operations is a plusxe2x88x99 Strong verbal and written communication skills xe2x88x99 Ability to handle difficult situations and maintain composure under pressure xe2x88x99 Proficient in using call center software and CRM tools xe2x88x99 Excellent problem-solving skills and attention to detail xe2x88x99 Flexibility to adapt to changing work environments and schedules Location ChandigarhShift Day ShiftExperience 2-3 yearsWhat We Offer xe2x88x99 Competitive salary and performance-based incentives xe2x88x99 Comprehensive training and development programs xe2x88x99 A supportive and collaborative work environment xe2x88x99 Opportunities for career advancement Powered by JazzHR

  • Us Customer Care Executive

    2 weeks ago

    Chandigarh, Chandigarh, India Woodsforce Solutions Full time

    Title - US Customer Care ExecutiveLocation - Chandigarh IT ParkShift - 5 5 days working Rotational 9 hours shift Cab FacilitySalary - Up to max 35K CTC 4-5k Incentives- 1 to 2 years of experience in a similar role - Dealing with Truck drivers for the bills and documents and tracking the shipment - Handle customer service Drivers inquiries and provide...

  • Customer Care Associate

    5 hours ago

    Chandigarh, Chandigarh, India Aprailic Full time

    Job Openings for Customer Care Associate Jobs for Freshers in Mohali, IT Park, Chandigarh, must be graduates with Good knowledge in Good Communication Skills, Excellent English, Fluent English, International BPO etc.Experience0 - 1 YearsNo. of Openings50EducationProfessional DegreeRoleCustomer Care AssociateIndustry TypeCall Centre / BPO / KPO / ITES /...

  • Only 24h Left: Us Customer Care Executive

    2 weeks ago

    Chandigarh, Chandigarh, India Woodsforce Solutions Full time

    Title - US Customer Care ExecutiveLocation - Chandigarh IT ParkShift - 5 5 days working Rotational 9 hours shift Cab FacilitySalary - Up to max 36K CTC Night Allowance 3-5K 4-5k IncentivesJob OverviewWe are seeking a Junior US Customer Care Executive Candidates should have one to three years of relevant experience and will be responsible for...

  • Mother Sparsh Baby Care

    4 weeks ago

    Chandigarh, Chandigarh, India Mother sparsh baby care private limited Full time

    About the Brand:Innovation Rooted in Indian TraditionsInspired by the love and challenges that new parents encounter, Mother Sparsh was founded in 2018 by dedicated parents. Who understand the challenges of parenting and intend to provide naturally safe solutions that are strongly backed by science.Embracing this holistic approach at Mother Sparsh, we blend...

  • Customer Care

    1 week ago

    Chandigarh, Chandigarh, India KVC Consultants Ltd Full time

    Job Description : - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.. -...

  • Next Care

    3 weeks ago

    Chandigarh, Chandigarh, India NEXT CARE INC Full time

    Develop and implement the e-commerce strategy including pricing product assortment customer acquisition retention and digital marketing initiatives Continuously analyze market trends consumer behavior and competitor activities to refine e-commerce strategies Lead and manage the e-commerce team including marketing web development and customer...

  • Technical Trainer

    2 weeks ago

    Chandigarh, Chandigarh, India Innovation Technology By Design Full time

    The Technical Trainer position owns the responsibility of successfully running the training programs for the engineers at ITBD. They will devise technical training programs as per the organization's requirementsEligibility• A bachelor's or associate degree in computer science, information technology, or a related field• 5 years of proven experience as a...

  • Associate Brand Manager

    1 week ago

    Chandigarh, Chandigarh, India Mother Sparsh Full time

    About the Brand:Innovation Rooted in Indian TraditionsInspired by the love and challenges that new parents encounter, Mother Sparsh was founded in 2018 by dedicated parents. Who understand the challenges of parenting and intend to provide naturally safe solutions that are strongly backed by science. Embracing this holistic approach at Mother Sparsh, we blend...

  • Technical Trainer

    3 weeks ago

    Chandigarh, Chandigarh, India Innovation Technology By Design Full time

    The Technical Trainer position owns the responsibility of successfully running the training programs for the engineers at ITBD. They will devise technical training programs as per the organization's requirementsEligibility• A bachelor's or associate degree in computer science, information technology, or a related field• 5 years of proven experience as a...

  • Asm Interventional

    3 weeks ago

    Chandigarh, Chandigarh, India People First Consultants Full time

    Ensure the execution and implementation of the corporate strategy to achieve the growth expectation of the responsible product category within the territory region Achieve Area AOP in terms of Sales Revenue strictly adhering to the principles and guidelines of the company Providing training presentations and demonstrations to the customers ...