Only 24h Left: Us Customer Care Executive
2 weeks ago
Title - US Customer Care ExecutiveLocation - Chandigarh IT ParkShift - 5 5 days working Rotational 9 hours shift Cab FacilitySalary - Up to max 36K CTC Night Allowance 3-5K 4-5k IncentivesJob OverviewWe are seeking a Junior US Customer Care Executive Candidates should have one to three years of relevant experience and will be responsible for providing exceptional customer service to our US clients ensuring satisfaction and effective problem resolution Key Responsibility 1 to 2 years of experience in a similar role Dealing with Truck drivers for the bills and documents and tracking the shipment Handle customer service Drivers inquiries and provide support Experience with US process and inbound calling is preferred Willingness to work night shifts as per US time zone Knowledge of logistics and BPO industry is a plus No Sales No Targets Qualifications and Skills Excellent communication skills essential for interacting effectively with US clients Mandatory skill Experience in US customer service crucial for understanding the needs and expectations of our clientele Mandatory skill Experience in UK logistics necessary for handling relevant queries and processes efficiently Mandatory skill Empathy to build strong customer relationships and ensure client satisfaction Ability to work under pressure crucial for maintaining productivity and service quality during high-demand situations Strong multitasking skills to manage various customer queries and service requests simultaneously Proficiency with CRM systems to document and track customer interactions effectively Experience in teleperformance or related environments beneficial for optimal service delivery and customer interaction Roles and Responsibilities Provide prompt and professional customer service to US-based clients addressing inquiries and resolving issues efficiently Collaborate with team members to enhance service delivery and customer satisfaction Utilize CRM systems to track customer interactions and ensure accurate documentation of each interaction Maintain up-to-date knowledge of company products services and policies to provide informed assistance to customers Handle multiple customer interactions simultaneously ensuring a high level of responsiveness and efficiency Communicate effectively with clients understanding their needs and providing personalized solutions Work closely with the logistics team to ensure seamless coordination and service delivery for UK-based logistical needs Uphold confidentiality and data protection standards while managing client information and interactions For more details please call WhatsApp - Vaishali - 94676-23088
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Us Customer Care Executive
2 weeks ago
Chandigarh, Chandigarh, India Woodsforce Solutions Full timeTitle - US Customer Care ExecutiveLocation - Chandigarh IT ParkShift - 5 5 days working Rotational 9 hours shift Cab FacilitySalary - Up to max 35K CTC 4-5k Incentives- 1 to 2 years of experience in a similar role - Dealing with Truck drivers for the bills and documents and tracking the shipment - Handle customer service Drivers inquiries and provide...
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Only 24h Left Uk Customer Service
3 weeks ago
Chandigarh, Chandigarh, India Woodsforce Solutions Full timeInterview Mode - Face to Face Only Walk-in Title - UK Customer ServiceLocation - Chandigarh IT ParkShift - 5 5 days working Rotational 9 hours shift Cab FacilitySalary - Up to max 30K CTC 6-8K monthly IncentivesShift Timings Rotational UK ShiftsQualifications and Skills Strong communication skills both verbal and written Excellent problem-solving...
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Customer Care Executive
2 weeks ago
Chandigarh, Chandigarh, India Allen Lund Company, LLC Full timeAbout the Company Allen Lund company is a Nationwide Logistics provider in the US and Canada We have 41 offices and over 650 000 shipments managed annually The company is Headquartered in Los Angeles with 2 offices in IndiaJob Summary We are seeking a dedicated and skilled Customer care Executive to join our team The ideal candidate will have 2-3 years...
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Only 24h Left Spanish Senior Analyst
4 weeks ago
Chandigarh, Chandigarh, India eClerx Full timeSobre la Empresa: We are seeking a Spanish Voice Senior Analyst to join our customer service team in a dynamic BPO environment.Sobre el Rol: The role involves handling inbound/outbound customer calls in Spanish, understanding their concerns, and providing effective resolutions.Responsabilidades:- Answer inbound customer calls in Spanish promptly and...
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Mother Sparsh Baby Care
4 weeks ago
Chandigarh, Chandigarh, India Mother sparsh baby care private limited Full timeAbout the Brand:Innovation Rooted in Indian TraditionsInspired by the love and challenges that new parents encounter, Mother Sparsh was founded in 2018 by dedicated parents. Who understand the challenges of parenting and intend to provide naturally safe solutions that are strongly backed by science.Embracing this holistic approach at Mother Sparsh, we blend...
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Customer Care
1 week ago
Chandigarh, Chandigarh, India KVC Consultants Ltd Full timeJob Description : - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.. -...
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Chandigarh, Chandigarh, India Aditya Birla Group Full timeLocation- DelhiWork Exp- 5 to 7 yearsEducation- MastersHi Please find the JD -Key Result AreasTapping Business potential for the Region Footfall generation- Ensures execution of the footfall generation plan and monitors quality Store business plan inputs Competition Mapping- Compiles the competition information sales offer merchandise and validates...
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15h Left: Care Specialist
6 hours ago
Chandigarh, Chandigarh, India Coloplast Full timeAre you a dynamic leader with a patient first mindset and a talent for building strategic relationships Do you thrive in a fast-paced environment where your efforts directly impact patient access to life-changing products and services If so we have the perfect opportunity for you Pursuing an ambitious growth agenda Coloplast develops and markets...
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Only 24h Left Senior Concept Artist
4 weeks ago
Chandigarh, Chandigarh, India Octro Full timeOctro a leader in the accounting industry is seeking a talented and innovative Senior Concept Artist to join our creative team As a Senior Concept Artist you will play a pivotal role in enhancing the visual identity of our brand creating stunning graphics that resonate with our diverse clientele You will collaborate closely with cross-functional teams...
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Mother Sparsh Baby Care
4 weeks ago
Chandigarh, Chandigarh, India Mother sparsh baby care private limited Full timeAbout the Brand:Innovation Rooted in Indian TraditionsInspired by the love and challenges that new parents encounter, Mother Sparsh was founded in 2018 by dedicated parents.Who understand the challenges of parenting and intend to provide naturally safe solutions that are strongly backed by science.Embracing this holistic approach at Mother Sparsh, we blend...
