Specialist - Product Complaints - Qop
3 weeks ago
Summary Handle market complaints received from across the globe Able to review the investigation reports received from the Novartis sites and Contract Manufacturing Organizations Collaborate with external Supply organization Novartis sites Country pharma organizations for continuous improvement Position Title Specialist - Product Complaints - QOPLocation HyderabadAbout the Role Handle market complaints received from across the globe Able to review the investigation reports received from the Novartis sites and Contract Manufacturing Organizations Collaborate with external Supply organization Novartis sites Country pharma organizations for continuous improvement Key Responsibilities Performing day to day activities of processing market complaints assigned as per the relevant SOPs business matrix and SLA timelines Assist in data collection and reporting of KPIs Assist in continuous improvement initiatives Manage ad-hoc projects assigned in area of work Proactively report all deviations through timely escalations Implement continuous process improvement projects to enhance quality productivity Ensure that the service dashboard order management framework time sheet are always kept updated Ensure Training on relevant procedures before taking up any GxP activities Report deliverable status and continuously acquire process knowledge Commitment to Diversity Inclusion We are committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve Role Requirements Essential Requirements 5-8 years of relevant experience in Quality Operations Thorough understanding of Quality Management Systems Able to review the market complaints investigation reports Basic understanding of product manufacturing Pharma products and lifecycle events Basic understanding of Track wise Basic understanding of performance KPIs Basic understanding of MS Excel Awareness of GXP Communication Skill Fluent in verbal and written English knowledge of other languages is an added advantage Desirable Requirements Graduate Post Graduate in Pharmacy Why Novartis Our purpose is to reimagine medicine to improve and extend peoples lives and our vision is to become the most valued and trusted medicines company in the world How can we achieve this With our people It is our associates that drive us each day to reach our ambitions Be a part of this mission and join us Learn more here https www novartis com about strategy people-and-cultureYoull receive You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook https www novartis com careers benefits-rewardsJoin our Novartis Network If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities join the Novartis Network here https talentnetwork novartis com network Skills Desired Continuous Learning Gmp Procedures Managing Ambiguity Qa Quality Assurance Quality Control Qc Testing Quality Standards Self-Awareness Technical Knowledge Technological Intelligence Novartis
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Specialist - Product Complaints - QOP
3 weeks ago
Hyderabad, Telangana, India myGwork Full timeThis job is with Novartis, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary Handle market complaints received from across the globe. Able to review the investigation reports received from the Novartis sites and Contract Manufacturing...
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Specialist – Qop
3 weeks ago
Hyderabad, Telangana, India Novartis Full timeSummary Provide quality services in compliance with cGMP requirements and Novartis Quality Management System as defined and agreed between QOP and business partners Manage Quality aspects projects within area of responsibility Major accountabilities Coordination and management of analytical method transfers and stability studies Compilation of data...
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Product Complaints Specialist
6 days ago
Hyderabad, Telangana, India Novartis Full timeJob Description:At Novartis, we are committed to reimaging medicine to improve and extend people's lives. As a Product Complaints Specialist, you will play a vital role in handling market complaints received from across the globe.About the Role:We are seeking an experienced professional to join our team as a Product Complaints Specialist. In this role, you...
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Specialist Quality Complaints
3 weeks ago
Hyderabad, Telangana, India Amgen Full time**Join Amgen's Mission of Serving Patients**At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic...
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Director of Product Complaints
3 weeks ago
Hyderabad, Telangana, India Amgen Full timeJoin Amgen's Mission of Serving PatientsAt Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas...
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Senior Specialist, Complaints Ccrp
1 week ago
Hyderabad, Telangana, India Synchrony Full timeRole Title Senior Specialist Complaints CCRP L07 Company Overview Synchrony NYSE SYF is a premier consumer financial services company delivering one of the industryxe2x80x99s most complete digitally enabled product suites Our experience expertise and scale encompass a broad spectrum of industries including digital health and wellness retail ...
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Market Complaints Investigator
6 days ago
Hyderabad, Telangana, India Novartis Full timeJob Overview:We are seeking a highly motivated and experienced professional to join our team as a Product Complaints Specialist. In this role, you will be responsible for handling market complaints received from across the globe and collaborating with external teams for continuous improvement. The ideal candidate will have a strong background in Quality...
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Specialist – Quality Operations
3 weeks ago
Hyderabad, Telangana, India Novartis Full timeSummary Provide quality services in compliance with cGMP requirements and Novartis Quality Management System as defined and agreed between QOP and business partners Manage Quality aspects projects within area of responsibility Specialist - Quality OperationsLocation - HyderabadAbout the Role Provide quality services in compliance with cGMP requirements...
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Specialist – Quality Operations
3 weeks ago
Hyderabad, Telangana, India myGwork Full timeThis job is with Novartis, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary Provide quality services in compliance with cGMP requirements and Novartis Quality Management System as defined and agreed between QOP and business partners. Manage...
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Regulatory Compliance Specialist
3 days ago
Hyderabad, Telangana, India Novartis Full timeSynopsis of ResponsibilitiesManage Quality aspects and projects within area of responsibility.Ensure and support overall GxP conformity and Compliance with the Novartis Quality Management Systems.Applicable to all services in QOP: Comply with internal functional requirements such as KPI reporting, ticket management tools, and any other internal procedures...
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Hyderabad, Telangana, India Bristol Myers Squibb Full timeJob DescriptionWorking with UsChallenging. Meaningful. Life-changing. Those aren&apost words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that...
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Specialist - Quality Operations
3 weeks ago
Hyderabad, Telangana, India Novartis Full timeSummary -Manages Quality aspects and projects within area of responsibility -Ensures and supports overall GxP conformity and Compliance with the Novartis Quality Management Systems Specialist - Quality OperationsLocation - HyderabadAbout the Role Provide quality services in compliance with cGMP requirements and Novartis Quality Management System as defined...
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Manager Quality Complaints
3 weeks ago
Hyderabad, Telangana, India Amgen Full time**Join Amgen's Mission of Serving Patients**At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic...
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Hyderabad, Telangana, India Bristol Myers Squibb Full timePosition: Associate Director, Global Product Quality ComplaintsLocation: Hyderabad, IndiaAt Bristol Myers Squibb, we are inspired by a single vision – transforming patients' lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate...
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Hyderabad, Telangana, India Bristol Myers Squibb Full timeJob DescriptionPosition:Associate Director, Global Product Quality ComplaintsLocation: Hyderabad, IndiaAt Bristol Myers Squibb, we are inspired by a single vision transforming patients lives through science. In oncology, hematology, immunology and cardiovascular disease and one of the most diverse and promising pipelines in the industry each of our...
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Hyderabad, Telangana, India Bristol Myers Squibb Full timePosition:Associate Director, Global Product Quality ComplaintsLocation: Hyderabad, IndiaAt Bristol Myers Squibb, we are inspired by a single vision – transforming patients' lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate...
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Hyderabad, Telangana, India Bristol Myers Squibb Full timePosition: Associate Director, Global Product Quality Complaints Location: Hyderabad, India At Bristol Myers Squibb, we are inspired by a single vision – transforming patients' lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our...
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Associate Quality Complaints
3 weeks ago
Hyderabad, Telangana, India Amgen Full time**Join Amgen's Mission of Serving Patients**At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic...
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Head of Global Complaints Resolution Team
4 days ago
Hyderabad, Telangana, India Bristol-Myers Squibb Full timeAbout Bristol Myers Squibb HyderabadBristol Myers Squibb Hyderabad is an integrated global hub where our work is focused on helping patients prevail over serious diseases by building sustainable and innovative solutions. With our commitment to invest in cutting-edge technology and innovation, this important science, technology and innovation centre will...
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Senior Associate Quality Complaints
3 weeks ago
Hyderabad, Telangana, India Amgen Full time**Join Amgen's Mission of Serving Patients**At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic...
