Program Manager

3 weeks ago


Gurugram India IndiGo (InterGlobe Aviation Ltd) Full time

Job Description Job Summary - The Program Manager will lead multiple technology-driven projects and programs across IndiGo's B2C marketplace ecosystem, ensuring timely, efficient, and high-quality delivery. This role is responsible for overseeing end-to-end project management, from planning and execution to delivery and closure while maintaining alignment with business goals and stakeholder expectations. - Collaboration with cross-functional teams including product, design, development, QA, and business stakeholders to ensure seamless execution of projects within scope, time, and budget. A strong technical foundation, analytical mindset, and leadership capability are essential to succeed in this role. - Experience in Aviation, Travel, or Hospitality-related projects will be an advantage, as will exposure to consumer-facing (B2C) platforms and digital transformation initiatives. Roles & Resposibilties Program & Project Management - Lead end-to-end delivery across multiple projects, ensuring all initiatives are executed on time, within scope, and within budget. Strategic Planning & Execution - Define project goals, success metrics, and roadmaps aligned with business objectives and marketplace strategy. Resource & Budget Management - Oversee allocation of budgets, manage vendor relationships, and ensure optimal resource utilization. Agile Delivery - Facilitate sprint planning, retrospectives, and daily stand-ups to drive collaboration and accountability within delivery teams. Risk & Issue Management - Identify potential project risks, create mitigation plans, and ensure timely resolution of delivery challenges. Stakeholder Communication - Maintain transparent communication with stakeholders through reports, dashboards, and project reviews. Process Optimization - Identify opportunities for automation, process improvements, and performance enhancements to drive delivery efficiency. People Leadership - Mentor team members, foster innovation, and build a culture of ownership and continuous improvement. Typical Interfaces - Product & Engineering Teams - Design & QA Teams - Business Stakeholders - Vendor & Partner Teams - Senior Leadership Tools & Resources Project Management Tools: Jira, MS Project, Azure DevOps, Confluence Communication Tools: MS Teams, Outlook Reporting & Analytics Tools: Power BI, Excel Methodologies: Agile (Scrum/Kanban), Waterfall, SDLC Framework Behavioral Competencies - Leadership & Team Motivation - Strong Communication & Stakeholder Management - Analytical Thinking & Problem-Solving - Decision-Making Under Pressure - Adaptability & Continuous Improvement - Collaboration and Cross-Functional Agility Qualifications And Experience Education: Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred) Experience: 8+ years of overall experience, including at least 2+ years in project or delivery management roles Technical Expertise Project Management Tools: Jira, Trello, MS Project, Confluence, Azure DevOps Methodologies: Agile (Scrum, Kanban), Waterfall, SDLC Domains: Aviation, Travel, Hospitality, E-commerce, or B2C Marketplace projects Core Competencies: Budgeting, Resource Planning, Risk Management, Delivery Governance Technical Understanding: Exposure to web/app platforms, APIs, and enterprise integration projects Reporting: Proficiency in Power BI, Excel, and project dashboards


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