▷ Urgent: Expert System Operations Engineer Cloud

Who are we At Finastra we are a dynamic global provider of open finance software solutions dedicated to expanding access to financial services Our innovative applications span Lending Payments Treasury and Capital Markets and Universal Banking Proudly serving over 8 000 customers including 45 of the world s top 50 banks we aim to boost financial inclusion for all Join us and be part of a vibrant company that embraces diverse perspectives and is committed to doing well by doing good Introduction The Universal Banking Finastra Cloud is supported by a global cloud infrastructure leveraging Microsoft Azure technologies system integrators and solution partners delivering Finastra Universal Banking solutions intended for the highest level of security performance and operating excellence Application Techincal Operations group will be resposible for monitoring and administrating end-to-end Cloud Core Banking solution for multiple customers around the world esuring Infrastructur Application monitoring implementing planned activities to upgrade the applications working collaboratively with multiple technical groups from Product DevOps Global Services and Customer Support Responsibilities Your deliverables as a Cloud System Operations Engineer will include but are not limited to the following - Infrastructure Deploy and manage Azure Virtual Machines Linux RHEL 8 x 9 x Windows Server and PaaS Services like storage accounts key vaults Azure Web App ADF Azure SQL databases etc leveraging DevOps pipelines - Applications Installation Configuration of Core Banking Solution new releases service packs patches and hot-fixes using Azure DevOps pipelines - Incident and Event Management support the investigation and troubleshooting on the technical issues and incidents arising on live or implementation client environments Ensure that incident resolutions and requests are delivered to SLAs - Configure and maintain the integrations of Core Banking solution - Development and maintenance of Cloud Application Operations scripts for operational tasks automation - Administrate access management on the client environments using Finastra Corporate Access Management tools - Participate on periodic service reviews and provide updates and recommendations to management for implementing adjustments - Create review and update knowledge-based articles on Application Operations repository - Work with Universal Banking business on building maintaining and improving monitoring practice across UB cloud services - Proactive monitoring of the services collect application performance monitors data and evaluate the metrics providing feedback to Product QA teams - Respond to event management alerts based on the monitoring matrix - Drive innovation adopt new cloud technologies - Operational automation adoption identify operational tasks that can be candidates for automation - Actively participate and provide initiatives and feedback that drive service improvement across the platform partnering with Product teams Skills and Qualifications - Bachelor s degree in computer science Software Engineering or equivalent - 6 - 8 years of hand-on work experience in public cloud infrastructure and services experience Preferred Microsoft Azure - Previous experience with Windows and Linux operating systems Win Server 2019 RHEL 8 X - Previous experience in cloud solutions architecture design and management - Previous experience with Azure cloud PaaS services Azure Data Factory Microsoft SQL account storages load balancers etc - Strong knowledge of IT operations from implementation phase to maturity and business-as-usual working agile and collaboratively - Knowledge of High Availability and Disaster Recovery architectures and solutions - Basic networking knowledge and troubleshooting skills - Should have 3 - 5 years expertise in some of the following database technologies Oracle MS SQLServer PostgreSQL We are proud to offer a range of incentives to our employees worldwide These benefits are available to everyone regardless of grade and reflect the values we uphold Flexibility Enjoy unlimited vacation based on your location and business priorities Hybrid working arrangements and inclusive policies such as paid time off for voting bereavement and sick leave Well-being Access confidential one-on-one therapy through our Employee Assistance Program unlimited personalized coaching via our coaching app and access to our Gather Groups for emotional and mental support Medical life disability insurance retirement plan lifestyle and other benefits ESG Benefit from paid time off for volunteering and donation matching DEI Participate in multiple DE I groups for open involvement e g Count Me In Culture Finastra Proud Finastra Disabilities Finastra Women Finastra Career Development Access online learning and accredited courses through our Skills Career Navigator tool Recognition Be part of our global recognition program Finastra Celebrates and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best Specific benefits may vary by location At Finastra each individual is unique bringing their own ideas thoughts cultural beliefs backgrounds and experiences together We learn from one another embrace and celebrate our differences and create an environment where everyone feels safe to be themselves Be unique be exceptional and help us make a difference at Finastra