Senior System Administrator

5 days ago

Hyderabad, India Solugenix Full time

Job Description Job Description: - We are looking for an experienced Senior System Administrator with strong L3 support capabilities to manage and support our Microsoft 365 and Azure environments. - The ideal candidate will have hands-on experience with Office 365, Intune, Azure, Entra ID, Windows Servers, and endpoint management solutions. - This role involves troubleshooting complex issues, ensuring system security, optimizing performance, and the adoption of new Microsoft technologies. Roles & Responsibilities: - Provide Level 3 technical support across Microsoft 365, Azure, Windows Server, and client systems. - Administer, configure, and maintain Office 365 services: Exchange Online, SharePoint, Teams/Channels, OneDrive, OneNote, Viva Engage, and Stream. - Manage user identities and access using Azure AD / Entra ID, including SSO, MFA, Conditional Access, and RBAC. - Administer device management using Microsoft Intune and/or ManageEngine Endpoint Central Cloud. - Oversee email security, including DLP policies, sensitivity labels, compliance rules, and message hygiene. - Perform vulnerability scanning and implement patch management for servers, endpoints, and Office 365 workloads. - Implement and manage monitoring solutions (Azure Monitor, Log Analytics, Microsoft Sentinel) to ensure infrastructure visibility and proactive issue resolution. - Automate and manage software deployments and OS rollouts across hybrid environments. - Perform advanced troubleshooting on Windows 10/11 and Windows Server 2016/2019/2022 environments. - Manage Active Directory, DNS, DHCP, GPOs, and core network services. - Maintain and support virtualization technologies (VMware, Hyper-V) and data backup solutions. - Troubleshoot network-related issues and maintain LAN/WAN connectivity, VPNs, and remote access. - Write and maintain PowerShell scripts for automation and administrative tasks. - Regularly research and evaluate new Microsoft 365 features, security enhancements, and tools; plan and implement relevant updates. - Maintain system security by applying SSL certificates, antivirus policies, and best practices. - Document technical procedures, configurations, and troubleshooting steps. - Collaborate on IT projects and system upgrades with cross-functional teams.

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