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Analyst – Offshoring
4 weeks ago
MUFG Bank, Ltd. is Japan's premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank's parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the world's most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York stock exchanges.
MUFG Global Service Private Limited:
Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG's global network across Americas, EMEA and Asia Pacific.
About the Role:
Position Title: Analyst Offshoring & Outsourcing Clearance Support (VMO O&O)
Corporate Title: Analyst
Reporting to: Vendor Management Office (VMO)
Location: Bengaluru
Job Profile:
This role will support the newly established function within the Vendor Management Office (VMO) at MGS to streamline and coordinate the onshore clearance process required for executing Offshoring & Outsourcing (O&O) initiatives across the Asia Pacific (APAC) region. The selected candidates will act as a single point of contact between onshore Business Units (BU) / Corporate Centers (CC) and various clearance stakeholders.
This function is a key pillar under the PJ Foresee initiative by the Planning Office for Asia (POA), designed to enhance operational efficiency, support regulatory compliance, and ensure risk-aware execution of O&O strategies across APAC.
Roles and Responsibilities:
- Serve as the Single Point of Contact (SPOC)for onshore BU/CC teams during the full O&O clearance lifecycle.
- Coordinate with multiple stakeholders including Enterprise Risk Management (ERM), Compliance, Legal, Information Security, Business Continuity, and Migrations.
- Support Risk Clearance processes (e.g., Outsourcing Management, Third-Party Risk Management).
- Assist with Compliance Clearance processes (e.g., Cross-Border Data Management, Data Privacy).
- Document and coordinate regulatory communications as required by jurisdiction.
- Collect, validate, and organize clearance documentation ensuring completeness and consistency.
- Maintain a centralized repository with proper categorization, version control, and access control.
- Develop and enhance standardized templates, tools, and trackers to improve documentation quality and reduce redundancies.
- Monitor progress of clearance requests and escalate delays or potential risks to appropriate parties.
- Leverage historical clearance data to proactively improve future clearance timelines.
- Implement process improvements and identify opportunities for automation.
- Support training and onboarding of new team members, focusing on O&O processes and policy adherence.
- Ensure leave planning and team capacity are aligned with ongoing O&O clearance priorities.
- Collaborate with regional teams to improve the efficiency and compliance of the clearance framework.
- Actively contribute to policy development, centralization initiatives, and governance reporting.
Job Requirements:
- Bachelor's degree in business, Risk Management, Compliance, or related fields.
- 2+ years of relevant experience in regulatory compliance, vendor risk management, or operations within the financial services industry preferred.
- Strong understanding of risk and control frameworks, especially around outsourcing and third-party management.
- Experience working in a cross-functional, regional, or global team environment.
- Strong communication, coordination, and documentation skills.
- Detail-oriented with excellent organizational and analytical capabilities.
- Ability to work independently while maintaining effective stakeholder collaboration.
- Proficiency in Microsoft Excel, PowerPoint, and other documentation tools; experience in automation is a plus.
- Strong understanding of regulatory frameworks and risk mitigation practices in APAC markets is desirable.
- Flexibility to work in different shift timings.
Additional Responsibilities:
- Identify opportunities for efficiencies that drive positive cost impact.
- Drive a culture of cost management discipline across all levels to meet established cost targets.
- Promote continuous improvement initiatives, including data quality, system enhancement, and automation.
- Contribute to structured governance forums with regular reporting on clearance performance metrics.
- Ensure all risk, compliance, and mandatory training requirements are completed in a timely manner.
- Foster transparent stakeholder engagement and uphold MUFG'svalues of trust, integrity, and compliance.
Equal Opportunity Employer
The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity,sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.