Lead Analyst 1
4 weeks ago
Job Description What You'll Do on a Typical Day : - This role is to ensure effective workforce management solutions to enable the company to achieve its business objectives in the most efficient and cost effective without impacting SLAs. - As a prime focus towards improving contact center efficiency across the global this role with conceptualize, strategize and manage initiatives by delivering analysis that could improve efficiency without impacting SLAs. Also, should be able to produce reports to demonstrate from various tools. - Analysts are accountable for interpreting the historical data and model best solution to gain efficiency. - Based on historical data, analyze and develop recommendations to maximize efficiency What We re Looking For: - Graduate with 5 to 7 years of experience in Workforce Management. - Should be well versed with IEX, Avaya and Cisco tools - Should be aware of all the WFM metrics (AHT, Service Level, Occupancy, Utilization, etc. - Should be aware of workforce Management concepts from Global WFM point of view (Weekly hours / VTOs / Annualized hours) - Should be strong in Database skills - Generate report through multiple tools and analyze data - Should be able to articulate point of departure until point of arrival for the recommendations - Be adaptable and manage change in a dynamic business environment, including changes to GSD priorities, project scope and deliverables. - Implement change to bring long term and sustainable benefit to the global service team. - Should have excellent logical view
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Version 1 - Senior Business Analyst
4 weeks ago
Bengaluru, India Version 1 Services Private Limited Full timeCompany Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft,...
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Bengaluru, Karnataka, India Version 1 Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany DescriptionVersion 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees...
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Bengaluru, Karnataka, India Version 1 Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearCompany Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees...
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Senior Business Analyst
2 days ago
Bengaluru, Karnataka, India Version 1 Full time ₹ 12,00,000 - ₹ 36,00,000 per yearCompany Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft,...
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Version 1 - Audit & Compliance Analyst
4 weeks ago
Bengaluru, India Version 1 Services Private Limited Full time- Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success.- Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake.- We're also an award-winning employer reflecting how employees are at the...
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Lead Business Analyst
8 hours ago
Gurugram, India noon Full timeAbout noonnoon is the region's leading consumer commerce platform, designed to revolutionize online shopping in the Middle East. Since launching in 2017, noon has expanded its services across Saudi Arabia, the UAE, and Egypt, with an ever-growing ecosystem that includes marketplaces for food delivery, quick commerce, fintech, and fashion. Our journey is only...
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Lead Business Analyst
4 hours ago
Gurugram, India noon Full timeAbout noonnoon is the region's leading consumer commerce platform, designed to revolutionize online shopping in the Middle East. Since launching in 2017, noon has expanded its services across Saudi Arabia, the UAE, and Egypt, with an ever-growing ecosystem that includes marketplaces for food delivery, quick commerce, fintech, and fashion. Our journey is only...
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Lead Business Analyst
5 hours ago
gurugram, India noon Full timeAbout noonnoon is the region's leading consumer commerce platform, designed to revolutionize online shopping in the Middle East. Since launching in 2017, noon has expanded its services across Saudi Arabia, the UAE, and Egypt, with an ever-growing ecosystem that includes marketplaces for food delivery, quick commerce, fintech, and fashion. Our journey is only...
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Lead Business Analyst
2 hours ago
Gurugram, India noon Full timeAbout noonnoon is the region's leading consumer commerce platform, designed to revolutionize online shopping in the Middle East. Since launching in 2017, noon has expanded its services across Saudi Arabia, the UAE, and Egypt, with an ever-growing ecosystem that includes marketplaces for food delivery, quick commerce, fintech, and fashion. Our journey is only...
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FP&A Analyst
5 days ago
Bengaluru, India Version 1 Full timeJob DescriptionDepartment: Finance Come work in our ever-changing, fast-paced Finance department! The Financial Analyst role will play a critical role in driving strong financial performance and providing actionable insights to support the business in achieving its overall business objectives. The position requires a dynamic individual who has a strong data...
