Service now developer

7 days ago

Bengaluru India Recro Full time

Job Description Key Responsibilities - Platform Maintenance: Perform regular system maintenance, updates, and patching to ensure platform stability and security. - Customization & Configuration: Customize and configure key ServiceNow modules: - IT Service Management (ITSM) - IT Operations Management (ITOM) - IT Business Management (ITBM) - HR Service Delivery (HRSD) - Security Operations (SecOps) - Development & Optimization: Develop and optimize workflows, business rules, UI policies, and automation scripts. - Troubleshooting: Troubleshoot and resolve platform issues, including those related to the UI, integrations, and customizations. - Stakeholder Collaboration: Collaborate with stakeholders to gather requirements and translate them into effective technical solutions. - Integration Support: Integrate ServiceNow with third-party applications using REST/SOAP APIs. - Training & Support: Provide user training and support change management initiatives across the organization. Qualifications Experience & Technical Skills - 36 years of experience in ServiceNow implementations and support. - Proficiency in key development technologies: - JavaScript - Glide scripting - REST/SOAP APIs - Familiarity with ITIL processes and Agile methodologies. Preferred Certifications - Certified ServiceNow System Administrator (preferred). Soft Skills - Strong communication and stakeholder management skills. - Proven ability to work independently and as part of a team in a fast-paced environment.

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