
Urgent: Telecaller
2 days ago
Description
We are seeking a dynamic Telecaller to join our team in India. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products and services, and providing exceptional customer support. This role requires strong communication skills, a customer-oriented approach, and the ability to work in a fast-paced environment.
Responsibilities
- Make outbound calls to potential customers to promote products and services.
- Respond to customer inquiries and provide relevant information.
- Maintain accurate records of calls and customer interactions in the database.
- Follow up on leads and sales opportunities in a timely manner.
- Achieve daily and monthly call and sales targets set by the management.
- Collaborate with team members to improve call strategies and customer satisfaction.
Skills and Qualifications
- 1-2 years of experience in telecalling or customer service role.
- Excellent verbal communication skills in English and Hindi or kannada languages.
- Strong listening skills and the ability to understand customer needs.
- Proficient in using computer applications and CRM software.
- Ability to handle objections and rejections professionally.
- Good time management skills and the ability to multitask effectively.
Spotlight
- Performance bonus
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