Manager - Data Ops

1 week ago

Noida Delhi NCR, India Innovaccer Analytics Private Limited Full time

Job Description

- Create world class customer facing documentation which would delight and excite customers
- Remove ambiguity in understanding things by documenting things and hence making the teams more efficient and effective
- Convert tacit knowledge to implicit knowledge

Roles & Responisbilities:

- Managing one full region or multiple customers within a region.
- Owning end to end communication and status reporting to the leadership and customer
- Assimilating proficiency in managing his portfolio including estimates, asset projection, unit metrics, track CARR(Contracted Annual Recurring Revenue) and asset transfers and managing cloud costs for fully owned projects
- Adding valuable data insights for the customers in processes and raising early warning signs in case of issues and escalations.
- Effectively collaborating with Customer success stakeholders, manage escalations, manage and plan transitions efforts and initiate hiring accordingly
- Thinking of new processes and improvements that can help his region and overall Sustenance Engineering Team.
- Driving initiatives to help Senior Manager and Associate Director in achieving the target Profit gross margin and desire CSAT score for the allocated portfolio.
- Prioritizing work aspects with respect to changing time-frames, goal posts, incomplete information and direction.
- Understanding the big picture and cascades to the team / Handling internal and external stakeholders.
- Owning their team s performance end to end like contributing to mentoring, grooming, assessing and giving balanced feedback (both strengths & development areas).
- Regularly discussing performance and tracks Individual Development Plan on Lattice
- Acting as a backup SEM for another region

Required Skills:

- Experience in Advanced SQL & Unix
- Strong Experience of ETL & Python support
- Hands on Analytics Tools (Power BI or Tableau) knowledge
- Good Healthcare knowledge
- Fundamental ITIL Expertise
- Support Processes (SLAs, OLAs, Product or application support
- Project and Program management
- Escalation & Team management
- Problem solving mindset
- Excellent written and verbal communication skills.
- An ambitious person who can work in a flexible startup environment with only one thing in mind - getting things done.

  • Manager- Data Ops

    3 weeks ago

    Noida, Uttar Pradesh, India Innovaccer Full time

    A Day in the Life ● The Data Ops Manager will be responsible for overseeing the successful delivery of data integration, analytics support, and operational excellence across multiple healthcare clients, with a strong focus on value-based care models. This role requires a deep understanding of US healthcare data (clinical, payor, cost, episodes, and...

  • Manager- Data Ops

    3 weeks ago

    Noida, Uttar Pradesh, India Innovaccer Full time

    A Day in the Life● The Data Ops Manager will be responsible for overseeing the successful delivery of data integration, analytics support, and operational excellence across multiple healthcare clients, with a strong focus on value-based care models. This role requires a deep understanding of US healthcare data (clinical, payor, cost, episodes, and...

  • Senior Manager

    1 week ago

    Noida, Delhi NCR, India Innovaccer Analytics Private Limited Full time

    Job Description - Managing one full region or multiple customers within a region. - Owning end to end communication and status reporting to the leadership and customer - Assimilating proficiency in managing his portfolio including estimates, asset projection, unit metrics, track CARR(Contracted Annual Recurring Revenue) and asset transfers and managing...

  • Shift Manager-Ops

    1 week ago

    Noida, Uttar Pradesh, India Adani Data Center Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    *Purpose/ObjectiveShift Manager Operations will lead and manage the operations team, overseeing the daily activities of the data centre. This role involves developing operational policies, ensuring compliance with standards, and supporting technology implementation, while also managing the operational budget and providing leadership during critical...

  • Shift Manager-Ops

    7 days ago

    Noida, India Adani Data Center Full time

    *Purpose/Objective Shift Manager Operations will lead and manage the operations team, overseeing the daily activities of the data centre. This role involves developing operational policies, ensuring compliance with standards, and supporting technology implementation, while also managing the operational budget and providing leadership during critical...

  • Regional Ops Manager

    2 weeks ago

    Delhi, Delhi, India Skill Ventory Full time

    Roles and Responsibilities Responsible for LAP, Unsecured Business Loan & Supply Chain Disbursement vertical which comprises Login Desk, NDC, Disbursement, PDD/OTC updation, Documentation & KYC compliances, MIS updation for entire region Responsible for system entry and reconciliation of all the files disbursed during the day/ month by all the aligned...

  • ML Ops

    6 days ago

    Delhi, India EXL Full time

    Prior ~2+ years of experience working with ML Ops & DSResponsibilities & Skills:Deploy, monitor, and scale ML models on AWS (SageMaker, EKS, Lambda) or GCP (Vertex AI, GKE, Cloud Functions).Build and maintain CI/CD pipelines for ML workflows using GitHub Actions / Jenkins / cloud-native tools.Containerize and orchestrate workloads with Docker & Kubernetes;...

  • ML Ops

    1 week ago

    Delhi, India EXL Full time

    Prior~2+ yearsof experience working with ML Ops & DSResponsibilities & Skills :Deploy, monitor, and scale ML models onAWS (SageMaker, EKS, Lambda)orGCP (Vertex AI, GKE, Cloud Functions) .Build and maintainCI/CD pipelinesfor ML workflows usingGitHub Actions / Jenkins / cloud-native tools .Containerize and orchestrate workloads withDocker & Kubernetes ; manage...

  • ML Ops

    3 days ago

    Delhi, India EXL Full time

    Prior ~2+ years of experience working with ML Ops & DSResponsibilities & Skills:Deploy, monitor, and scale ML models on AWS (SageMaker, EKS, Lambda) or GCP (Vertex AI, GKE, Cloud Functions).Build and maintain CI/CD pipelines for ML workflows using GitHub Actions / Jenkins / cloud-native tools.Containerize and orchestrate workloads with Docker & Kubernetes;...

  • Ops & Admin Coordinator

    8 hours ago

    Delhi, Ghaziabad, NCR, India Semco Infratech Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Ops & Admin CoordinatorLocation: Patparganj or SahibabadDepartment: Admin & Operations About UsEstablished in 2006, SEMCO Infratech Pvt. Ltd. is a leading provider of lithium-ion battery manufacturing and testing solutions in India. We specialize in turnkey solutions for battery pack assembly lines, testing labs, and automation equipment. Our...