PBX Deployment Engineer

20 hours ago

Bhavnagar, India NEXPLAY SECURE Full time

POSITION: PBX Deployment Engineer REPORTS TO: Director of Telephony Implementation LOCATION: Ahmedabad, Gujarat PRIMARY RESPONSIBILITIES INCLUDE, but are not limited to: We're looking for a Sr. Deployment Engineer to join our team. In this role, you will be a member of the team responsible for deploying voice installations, resources, and processes utilizing innovative technologies to deliver world-class solutions to the hospitality market. Must have Hosted and On-Prem PBX experience. The ideal candidate will be a team player who thrives in a fast-paced environment. The candidate must have a firm grasp of telephony technology and deployment experience in the hospitality industry. The candidate must have a strong customer focus. The ideal self-starter candidate is driven to innovate with smart, efficient, and highly reliable solutions. The ideal candidate is comfortable working hands-on and leading teams to test, deploy, and integrate new products and services with our customers' environment. WHAT YOU WILL DO: - Review the equipment lists to ensure accuracy. - Work with the Project Management Team to schedule implementation and communicate with said PM throughout the project. - Program systems remotely. - Manage all processes as they relates to voice implementation deployments, and hand-off to support. REQUIRED EDUCATION AND EXPERIENCE: - Industry-leading knowledge of all telephony products, including Mitel, SIP, and E911 - Certified on Mitel MiVoice Business - Also knowledge of other applications within the Mitel profolio - Knowledge of Micontact Center, Mitel Border Gateway, and Mitel Standard Linux - Minimum associate degree or 8-10 years of relevant comparable experience - Minimum 5 years of experience in large-scale voice installations in the lodging industry is a plus - Deep and strong network knowledge as it relates to voice (VoIP) - Ability to read and determine PCAPs - Understand BGP Routing, VPN, etc - Knowledge of various virtualization technologies (VMware) - Strong troubleshooting abilities as it relates to programming and network infrustructure - Ability to build and maintain strong customer relations. PREFERRED QUALIFICATIONS: - Network+, CCENT, CCNA; active or expired - Experience with configuration application in VMWare environment - Experience with LAN Technology - Experience with infrastructure.

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