Technical Incident Manager
3 weeks ago
Job Description Job Posting Title: Technical Incident Manager Location : Remote Duration : 6-12 Months Shift:- 9am-6pm EDT Job Description Summary: Technical Incident Manager provides operational support for the availability of Candescent's Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain the availability of our environments and to restore normal service operation as quickly as possible to minimize the impact to business operations when incidents occur. Coordinates and drives incidents based on ITIL Incident Management. Responsibilities: Participate in incident reviews (Problem Management) Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable Maintain a strong working understanding of Candescent software as a service (SaaS) products, systems, and architecture Act as liaison between Availability Operations, Site Reliability Engineering (SRE), and Product Development Ensure SRE has met all technical requirements for operational readiness of SaaS offerings Requirements: Proven incident management experience Leadership experience Outstanding communications skills, both written and verbal (English) Strong team-oriented attitude Broad IT knowledge and experience Excellent troubleshooting skills with experience Strong Understanding of Information Technology Infrastructure Library (ITIL) practices Working knowledge of Linux & Windows operating systems Minimum rudimentary understanding of cloud technology Thanks and Regards Ashish Tripathi || US IT RecruiterKPG99,INC [Confidential Information]| www.kpgtech.com 3240 E State, St Ext | Hamilton, NJ 08
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Technical Incident Manager
3 weeks ago
Bengaluru, India KPG99 INC Full timeJob Posting Title : Technical Incident Manager Location : Remote Duration : 6-12 Months Shift:- 9am-6pm EDT Job Description Summary: Technical Incident Manager provides operational support for the availability of Candescent’s Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain...
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Technical Incident Manager
3 weeks ago
Bengaluru, India KPG99 INC Full timeJob Posting Title: Technical Incident Manager Location : Remote Duration : 6-12 Months Shift:- 9am-6pm EDT Job Description Summary: Technical Incident Manager provides operational support for the availability of Candescent’s Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain...
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Technical incident manager
3 weeks ago
Bengaluru, India KPG99 INC Full timeJob Posting Title : Technical Incident Manager Location : Remote Duration : 6-12 Months Shift:- 9am-6pm EDT Job Description Summary: Technical Incident Manager provides operational support for the availability of Candescent’s Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain...
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Technical Incident Manager
3 weeks ago
Bengaluru, India KPG99 INC Full timeJob Posting Title : Technical Incident Manager Location : Remote Duration : 6-12 Months Shift:- 9am-6pm EDT Job Description Summary: Technical Incident Manager provides operational support for the availability of Candescent’s Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain...
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Technical Incident Manager
3 weeks ago
Bengaluru, India KPG99 INC Full timeJob Posting Title: Technical Incident ManagerLocation : RemoteDuration : 6-12 MonthsShift:- 9am-6pm EDTJob Description Summary: Technical Incident Manager provides operational support for the availability of Candescent’s Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain the...
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Technical Incident Manager
3 weeks ago
Bengaluru, India KPG99 INC Full timeJob Posting Title: Technical Incident ManagerLocation : RemoteDuration : 6-12 MonthsShift:- 9am-6pm EDTJob Description Summary: Technical Incident Manager provides operational support for the availability of Candescent’s Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain the...
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Technical Incident Manager
4 weeks ago
Bengaluru, India KPG99 INC Full timeJob Posting Title: Technical Incident ManagerLocation : RemoteDuration : 6-12 MonthsShift:- 9am-6pm EDTJob Description Summary: Technical Incident Manager provides operational support for the availability of Candescent’s Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain the...
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Technical Incident Manager
3 weeks ago
Bengaluru, India KPG99 INC Full timeJob Posting Title: Technical Incident ManagerLocation : RemoteDuration : 6-12 MonthsShift:- 9am-6pm EDTJob Description Summary: Technical Incident Manager provides operational support for the availability of Candescent’s Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain the...
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Technical incident manager
3 weeks ago
Bengaluru, India KPG99 INC Full timeJob Posting Title: Technical Incident ManagerLocation : RemoteDuration : 6-12 MonthsShift:- 9am-6pm EDTJob Description Summary: Technical Incident Manager provides operational support for the availability of Candescent’s Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain the...
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Critical incident Management
2 weeks ago
Bengaluru, India HCLTech Full timeJob Description Job Title: Major/Critical Incident Manager Experience: 68 years Certification: ITIL V3/V4 (Preferred) The Major Incident Manager is responsible for overseeing and coordinating the resolution of high-priority incidents that have a significant impact on business operations. This role involves managing the entire incident lifecycle, ensuring...
