Associate Director/Director-Low Code/No Code(Citizen Development Engineering)

Job Description Director Low Code/No Code (Citizen Development Engineering) Role Purpose The Director for Low Code/No Code (LCNC) Citizen Development Engineering will be responsible for defining and executing the global strategy for low-code/no-code application development within AI. This role focuses on enabling business users and functional experts to rapidly build secure, scalable, and compliant digital solutions, with a specific emphasis on Microsoft technologies including Copilot Studio, M365 Copilot, Databricks, and Power Platform. The Director will drive enterprise adoption of these platforms to support transformation in Audit, Tax, and Advisory, embedding Agentic AI and automation into core services and operations. Key Responsibilities Strategic Leadership - Define the enterprise-wide strategy for low-code/no-code and citizen development in alignment with digital transformation priorities. - Lead the adoption of Microsoft Copilot Studio, M365 Copilot, Databricks, and Power Platform to enable AI-driven application development across member firms. - Integrate LCNC practices into broader AI initiatives such as Agent Factory, AI Foundry, and Workbench. - Establish citizen development as a core capability to accelerate innovation and reduce time-to-value for business applications. Engineering and Platform Development - Oversee engineering and customization of LCNC platforms to ensure scalability, performance, and security. - Build reusable templates, connectors, and AI-enabled accelerators for common Audit, Tax, and Advisory use cases (e.g., tax anomaly detection, audit evidence validation, compliance monitoring). - Drive interoperability between LCNC platforms and enterprise systems such as SAP, Oracle, Dynamics 365, Salesforce, Teams, and SharePoint. - Ensure Agentic AI agents, RAG pipelines, and knowledge graph integrations are accessible through LCNC solutions. Governance and Compliance - Implement governance frameworks and DevSecOps pipelines for Copilot and LCNC applications, ensuring regulatory compliance and auditability. - Establish platform guardrails, role-based access models, and automated monitoring to enforce secure development practices. - Partner with Risk, Legal, and IT Security functions to ensure compliance with GDPR, data residency, and AI governance standards. Citizen Development Enablement - Launch and manage a Citizen Development Academy within AI Academy to train and certify business users on Power Platform, Copilot Studio, and related tools. - Establish a Center of Excellence (CoE) for citizen development, providing reusable assets, guidance, and technical support. - Introduce Copilot-powered design accelerators to assist non-technical staff in building enterprise-grade applications. - Foster a global community of practice to share knowledge, success stories, and best practices. Stakeholder and Ecosystem Management - Act as executive sponsor for Microsoft LCNC and Copilot adoption, ensuring alignment with functional and enterprise leadership. - Collaborate with Microsoft, Databricks, and other partners for joint innovation and enterprise-scale solution development. - Work closely with CXO-level stakeholders to embed LCNC into transformation agendas for Audit, Tax, and Advisory. - Establish measurable ROI through reduced development time, productivity improvements, and reduction of shadow IT. Candidate Profile Education - Master's or PhD in Computer Science, Engineering, or a related field. Experience - 15+ years in enterprise technology, digital transformation, or AI, with at least 5 years in a leadership role focused on low-code/no-code platforms. - Proven success deploying Microsoft Power Platform, Copilot Studio, M365 Copilot, and Databricks in enterprise-scale environments. - Demonstrated experience with AI integration, RPA, enterprise automation, and multi-cloud architectures. - Strong background in managing global engineering teams and cross-functional programs. Competencies - Strategic leader with a clear vision for AI-driven citizen development. - Deep understanding of AI governance, risk management, and security-first development practices. - Strong influencing and stakeholder management skills, with the ability to engage at Board and C-Suite level. - Capability to balance innovation with compliance and operational risk. Key Performance Indicators (KPIs) - Percentage of applications developed through LCNC and Copilot platforms. - Adoption rate of M365 Copilot, Power Platform, and Copilot Studio across functions. - Percentage of reusable assets and AI agents integrated into citizen-developed applications. - Reduction in time-to-market for business applications. - Compliance and security scores (zero critical security breaches from LCNC apps). - Citizen developer engagement levels: certifications, published apps, reusability metrics. - Measurable business impact through efficiency gains, cost reduction, and service innovation. Strategic Impact This role is critical in establishing citizen development as a strategic capability across member firms. By combining low-code/no-code platforms, Microsoft's Copilot ecosystem, and Agentic AI, the Director will enable scalable, AI-powered application development, transforming delivery in Audit, Tax, and Advisory.