Specialist Ii, Technical Sales

We re a global multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow As a member of HARMAN Lifestyle you connect consumers with the power of superior sound Contribute your talents to high-end esteemed brands like JBL Mark Levinson and Revel Unite your passion for audio innovation with high-tech product development Create pitch-perfect cutting-edge technology that elevates the listening experience About the Role The Applications Engineer will be responsible for providing technical support across all three business units Corporate AV Government and Hospitality to channel partners consultants and potential users within the AV integration industry Key responsibilities include front-line phone and remote support system design and calibration software and hardware troubleshooting as well as supporting trade shows and internal product initiatives This role demands extensive experience and in-depth knowledge of the organization s products policies and operations It involves business travel and requires the ability to engage professionally with individuals at all organizational levels as well as with external partners distributors and dealers Strong communication presentation and collaboration skills are essential for success in this position What You Will Do Support integrators consultants and representatives with system design reviews and recommendations Provide first-level phone-based application support to integrators consultants and end-users Conduct system programming tuning and calibration as per customer requirements Facilitate technical training sessions for integrators consultants and end-users Support technical setup and configuration during trade shows and events Gather and relay application insights use cases and customer feedback to guide product development Communicate product-related issues software bugs market opportunities and customer needs to relevant internal teams including Engineering Marketing Product Development Technical Services and Quality Assurance What You Need to Be Successful Proficiency in computer systems video technologies audio over IP networking and DSP technologies including Gain Structure AEC and Telephony Over 8 years of experience with practical expertise in Unified Communications platforms including Cisco Avaya and Polycom Solid background in networking Familiarity with third-party control systems like AMX and Crestron Strong proficiency in Microsoft Office applications Outlook Word Excel PowerPoint Ability to handle multiple tasks simultaneously and meet deadlines effectively Excellent written verbal and presentation skills Self-motivated creative and eager to learn quickly Strong interpersonal and communication abilities Demonstrated leadership and sound decision-making within scope of responsibility Bonus Points if You Have Bachelor s degree required MBA preferred Networking certifications in the IT domain such as CCNA or CCDA AV industry credentials like CTS CTS-I or CTS-D Proficiency in acoustic simulation tools such as AutoCAD EASE EASE Address and or EASE Focus What Makes You Eligible Be willing to travel up to 60 including domestic travel Work location Bangalore What We Offer Flexible work environment allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products JBL HARMAN Kardon AKG etc Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement Be Brilliant employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal development LI-NS1 You Belong Here HARMAN is committed to making every employee feel welcomed valued and empowered No matter what role you play we encourage you to share your ideas voice your distinct perspective and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique We also recognize that learning is a lifelong pursuit and want you to flourish We proudly offer added opportunities for training development and continuing education further empowering you to live the career you want About HARMAN Where Innovation Unleashes Next-Level Technology Ever since the 1920s we ve been amplifying the sense of sound Today that legacy endures with integrated technology platforms that make the world smarter safer and more connected Across automotive lifestyle and digital transformation solutions we create innovative technologies that turn ordinary moments into extraordinary experiences Our renowned automotive and lifestyle solutions can be found everywhere from the music we play in our cars and homes to venues that feature today s most sought-after performers while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands Marketing our award-winning portfolio under 16 iconic brands such as JBL Mark Levinson and Revel we set ourselves apart by exceeding the highest engineering and design standards for our customers our partners and each other If you re ready to innovate and do work that makes a lasting impact Important Notice Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an harman com email address We will never ask for payments banking credit card personal financial information or access to your LinkedIn email account during the screening interview or recruitment process If you are asked for such information or receive communication from an email address not ending in harman com about a job with HARMAN please cease communication immediately and report the incident to us through HARMAN is proud to be an Equal Opportunity employer HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers All qualified applicants will receive consideration for employment without regard to race religion color national origin gender including pregnancy childbirth or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics HARMAN attracts hires and develops employees based on merit qualifications and job-related performance 2025 HARMAN International All Rights Reserved If you are using a screen reader and are having problems using this website please call 800 645-7484 for assistance